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I recently upgraded to a Pro paid account, and I'd like to know if my existing Zoom meetings scheduled under the Basic plan will automatically convert to the paid plan, allowing for an extended duration. I chose a paid account for this very reason, and I’d love to avoid rescheduling my previously planned meetings to ensure I have that extended duration. 

I am able to receive chats during a meeting and can type a reply but am unable to send it . What am I missing ?

This really belongs in a "ALL ZOOM PRODUCTS" location, but I'm sharing in hopes that someone from Zoom sees this and acts on it. Both the Desktop Products (Mac, at least), and the Website (zoom.us) have an irritating User Interface/User Experience problem.Zoom decides to "add" something which pops up after the rest of the screen is built.In the app this is typically a sales banner at the top that then pushes the rest of the screen down, so you click on the wrong something regularly.On the website this can also be a sales banner - quite recently now is the "Contact Sales" button that appears after the rest of the page loads, and moves the "Sign in" link right.  So you "accidentally" click on "Contact Sales" when you're trying to get to your login.INFURIATING. Does Zoom not have a qualified UI/UX expert working for them?  Or are they simply ignored? This type of behavior wouldn't have been acceptable in any IT department I worked in from the 90s onward.  How is t

How do I initiate a call immediately and not scheduled to someone via zoom and not the phone?

We have had requests for streaming music on hold. Our company provides streaming MOH for Asterisk, Avaya AAMS, CUCM, Engage, FreeSWITCH, Broadsoft and other platforms. Anybody know about streaming URL for Zoom Phone?

Hi, I'm following the instructions in "SMS/MMS 10DLC Compliance for Zoom Phone and Zoom Contact Center" (https://support.zoom.us/hc/en-us/articles/5016496738445) and don't see this tab under Advanced on our admin page. Instructions: Menu: Am I in the right place? Is there something that needs to be done to enable it? Thanks! Todd

I set up a webinar with additional links to panelists - all inside our organization. When we started a tech check 30 minutes prior to the webinar, some were able to join, and some could not and received this message:"The host requires authentication on the commercial Zoom account platform to join this meeting. Please sign in with a commercial Zoom account to join."I did not require any special authentication or password when the webinar was set up. Links on all previous meetings and webinars worked without any problems.We were supposed to host a webinar for about 500 people and had to switch to Teams at the last minute since we were not sure how many people might experience this problem.Any idea what went wrong?thank you!

About half of my reoccurring meetings just suddenly GONE from my meetings list. They are not expired. They are just not showing up on my list of meetings. I'm an avid user of Zoom. I use it all the time and know how to schedule and operate the platform. This has never happened, and I'm kind of freaked out. I just lost over half of my scheduled meetings. I've updated my Zoom and this did not help. Please help, this is not good!

 Zoom always adjust my volume down to 50% when I open the room and after I put it back it does it one more time. You can see by the image that I have that setting turned off but it still does it. This does not happen in OBS or any other application that I use.

I use Zoom for meeting, messages, and phone calls for my work. I was excited when in September 2023 Zoom and Android Auto announced Zoom will now be an app in Android Auto, see https://news.zoom.us/zoom-for-android-auto/ and https://blog.google/products/android/new-apps-for-android-auto-and-cars-with-google-built-in/ and yet I still don't have an app for Zoom in Android Auto yet and I can't figure out why. Anyone know how to enable the Zoom Meetings app to work in Android Auto? I have a 2019 Honda Pilot and Samsung Galaxy S23 Ultra phone software and apps are all up to date.

I have set up my system to forward to my cell phone and it is not working. From everything I can see the settings are correct but it is not working.

I have a list of recurring meetings scheduled through the end of June; I want to add more meetings to the list. I thought there was a prompt to "add another meeting" on the scheduling page, but I'm not seeing it. Does anyone have a solution for this? TIA.

I have tried everything and for some reason can't get the music to play during our "breaks."The instructions say to click on my photo and then settings then "audio" there is no "audio" settings on my settings.

Hi All, I recently joined Zoom so that I could make calls from South Africa to Canada, but it seems that the service is not available on this plan that I selected. I recently purchased an Unlimited Plan to Canada but have not been able to make any calls. Each time I have tried, I receive the following message: "Sorry...the requested service is not available in your calling plan".  I added the international calling as an add-on to the above plan, but I still cannot make calls. Also, I am unable to receive calls, too! So now I'm confused ( have I not set it up properly? Am I not dialling numbers correctly?) and worried that perhaps I have purchased an incorrect plan. Can someone please assist me or give me pointers. Thanks

I usually only have 2 people in any meeting I host, but there are sometimes more. I am currently on the basic plan and am looking to possibly upgrade so that I don't get limited on time for those larger meetings. My manager has a pro plan currently. I see that there can be 1-9 licenses per pro plan. Does that mean that up to 9 accounts can be linked to that plan? Is there a plan that allows multiple accounts to be on it without having to buy plans for each one?   Thanks for the help!

Hi All, I am looking to add our company logo to the screen so that it's visible when we conduct Zoom video meetings with clients. Does anybody know if this is possible and if it is, how I might add it? Thanks 

Hello. I've just installed Zoom Client for MacOS and found that every time I start the application I have to enter my user name and password to sign in. This is very inconvenient. Is there "remember me" option? It is weird that such a simple feature is not implemented (((

We have a Zoom room setup with digital signage enabled.The computer we are using for the Zoom room is running Windows 11 and setup as a kiosk in Intune.It seems like Kiosk modes works like it should. On start up, it automatically signs into the kiosk account and Zoom Room automatically launches. The computer does not sleep or hibernate. We can still host and join meetings using this Zoom room without issues. We noticed that after rebooting, the digital signage does not display. After multiple reboots, the digital signage eventually shows up. If we randomly decide to reboot the computer, the digital signage stops displaying.I haven't been able to pin point the root cause for the digital signage issues. Does anyone have any thoughts?

I added a new user yesterday. She still hasn't recieved her Welcome to Zoom email. In between then and now I've asked the system to resend the invitation 10+ times.  Also, when I'm in a hurry I usually deactivate or delete an account, whether they're basic or Workplace. Usually the license appears once I'm done, ready to be passed along to the next person. Until today. They're clearly not interconnected, yet they are happening at the same time. Has anyone else dealt with this? ThanksSeb

I am new to Zoom and all I want is a replacement for Skype. Where is the phone icon so that I can call my mother? Please!

Is it possible to limit recording access for specific users/departments/sites.  I'll explain a bit further as I know I can create roles, but here is a scenario: User A at Site A has all their calls recording for auditing purposes. Someone who can can review the calls for Site A sees the calls from User A as expected. User B works at Site B in HR, and by default does not have their calls recorded.  When User A calls User B the call is still recorded because we record user A's calls.  Is there a way to prevent the auditor for Site A from listening to that call.   We use to use DVS Analytics that allowed us to provide some logic to that calls were excluded.

The new "docs" feature looks very flexible but is it possible to print a PDF from it to allow me to circulate it to members of my group.

How can I use Polycom Gp 500 Camera for Zoom meeting. What are tge hardware and software required.

I have a PRO licence, and I have checked that I want my meeting recordings in HD quality.But Zoom keeps compressing the living faeces out of my recordings. I have plenty of harddrive, and I record my meetings locally, but a recording that ought to weight around 3-4 GB is compressed into 600MB and it looks like faeces. There are strange artifacts everywhere, and black areas tend to become glimps of red. I need it to be high quality, and would definitely prefer no compression at all over this. So my question is: Are there any way that I can entirely disable the video compression? 😞