I would like to request a refund for the recently paid Zoom subscription Pro pricing plan. | Community
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한
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한국환경공단
New Member
January 29, 2026
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I would like to request a refund for the recently paid Zoom subscription Pro pricing plan.

  • January 29, 2026
  • 1 reply
  • 31 views

Hello, Zoom Customer Service Representative.

I would like to request a refund for the recently paid Zoom Subscription Pro pricing plan.

The payment was made on January 4, 2026, and was inadvertently auto-renewed and paid.
We have turned off automatic payments from your account and are requesting a refund as you have not used them yet.

If you need any additional information, please feel free to let us know.
I appreciate it.

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@한국환경공단,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    January 29, 2026

    Hello ​@한국환경공단,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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