profielphoto not shown in app | Community
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Newcomer
January 24, 2026
Solved

profielphoto not shown in app

  • January 24, 2026
  • 2 replies
  • 28 views

My profilephoto is installed, shown in zoomsession via website, but not via zoomsession app

 

How to get it active again (yes, it was there for months)?

 

Thnx

    Best answer by MGSR

    Hello ​@Marlies1165,

    Welcome to the Zoom Community! We’re glad to have you here!
     

    If your profile photo is showing on the Zoom website but not in the Zoom app, try these steps:

    • Sign out of the Zoom app, close it completely, and then reopen and sign back in. This refreshes your profile picture.
    • Make sure you are signed in to your Zoom account in the app. If you join as a guest, your profile photo will not appear.

    Let me know if this resolves the issue or if you need more help!

    2 replies

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    January 26, 2026

    Hello ​@Marlies1165,

    Welcome to the Zoom Community! We’re glad to have you here!
     

    If your profile photo is showing on the Zoom website but not in the Zoom app, try these steps:

    • Sign out of the Zoom app, close it completely, and then reopen and sign back in. This refreshes your profile picture.
    • Make sure you are signed in to your Zoom account in the app. If you join as a guest, your profile photo will not appear.

    Let me know if this resolves the issue or if you need more help!

    Newcomer
    January 28, 2026

    Thank you! Its back 

    Newcomer
    January 31, 2026

    How can close this case as it is solved?