환불요청 드립니다 | Community
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January 30, 2026
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환불요청 드립니다

  • January 30, 2026
  • 1 reply
  • 10 views

안녕하세요.

최근 2026년 1월15일에 자동결제된 내역에 대하여 

환불요청드립니다.

작년 1년간 이용하였지만 연속으로 이용하지 않고 있습니다.

This topic has been closed for replies.
Best answer by MGSR

Hello ​@인력개발실,
 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

1 reply

MGSR
Community Manager
MGSRAnswer
Community Manager
January 30, 2026

Hello ​@인력개발실,
 

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.