Cannot stop echo cancellation in original sound for musicians w/latest ZWorkplace on W11
A friend has a new Windows 11 laptop, with latest Zoom Workplace installed (don’t know how to find his version). He has “Original Sound For Musicians” on, with High Fidelity checked, echo cancellation not checked. His voice comes through fine, but instrument notes are not. It is clear echo cancellation is on.
We tried turning on echo cancellation, then turning it off (which works on my computers when echo cancellation appears stuck on), but no amount of switching microphone modes, turning various combinations of original sound for musician options on/off, is working on his computer.
Any ideas what he can try?
