Solved

The background is always slightly blurred, even though the "virtual background" and "blur" functions are turned off. I have tested 5 different cameras. With all of them I have the slightly blurred background.

I updated my Zoom app on my Lenova laptop on 13/1/23 and since then when I open a Zoom meeting animations are showing on the right side of my screen and my picture is distorted and jumping around. I've tried to disable animations but the instructions I got to disable: go to Team chat and then 'Sharing' don't work because 'Sharing' is not showing up as an option on Team chat. I cannot use Zoom on my Lenova laptop now. I have tried Zoom on my smartphone and it works so it's obviously something related to my Lenova.Please help

Hi, Has anyone with a Zoom Phone Appliance figured out if it is possible to make it work for Desk Phone Call Controls? We have Yealink VP59 Zoom Phone Appliances. In the web portal under User Settings they appear as a Zoom Appliance and not as a Desk Phone, and thus don't have the option to check "Allow Call Control for Client".

I am setting up some channels in teams chat for a couple of internal groups in my organization.  They have several shared documents that they work off.  In MS Teams when they start editing a document it is saved int he cloud and everyone collaborates at the same time.  does Zoom have this capability?

I tried several times to delete a recurring meeting. After I click on "Send Cancelation" email, I get a pop-up that says 'ERROR 3190' and the meeting will not delete. Any suggestions? Thanks!

Hi - I was testing to check functionality and that everything recorded correctly but on the video recording the sharing of polls and then poll results did not show - is this normal or is there a setting somewhere? Thx in anticipation!

I'm new to using polling and am trying to figure out how I can see the polls I've created for an upcoming meeting before going live with the real meeting.  I am not clear on whether I can launch that meeting now (though it's not scheduled for several weeks), not ping any invitees, and see the poll, log off and then just launch it again on the right day and time? Or is there another way to test out my polls? Thanks in advance for any advice!

저의 위치는 한국이고 중국에 계신 분과 미팅을 하기 위해 줌으로 접속을 하려고 합니다.하지만 중국에서 에러 5003 이 출력되며 접속이 되지 않고 있습니다.어떻게 해결해야 할까요?

Hello we have a pro account, could we have zoom 2 simultaneous meetings? it s not clear in the faq they talk about entreprise account, we have the pro.

別の方（Aさん）が主催のミーティングに参加しようとすると、当方の画面に「ホストには進行中の別のミーティングがあります」と表示されて参加できません。今までの対応の経過です。1.コミュニティーで検索し、https://community.zoom.com/t5/Meetings/%E3%83%9B%E3%82%B9%E3%83%88%E3%81%A8%E3%81%97%E3%81%A6%E3%83%9F%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%82%92%E9%96%8B%E5%A7%8B%E3%81%97%E3%82%88%E3%81%86%E3%81%A8%E3%81%99%E3%82%8B%E3%81%A8%E5%88%A5%E3%81%AE%E3%83%9F%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%82%92%E9%96%8B%E5%82%AC%E4%B8%AD%E3%81%AE%E3%82%88%E3%81%86%E3%81%AA%E7%8A%B6%E6%85%8B%E3%81%AB%E3%81%AA%E3%81%A3%E3%81%A6%E3%81%97%E3%81%BE%E3%81%84%E3%83%9F%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%8C%E9%96%8B%E3%81%91%E3%81%BE%E3%81%9B%E3%82%93/m-p/13394#M6080の記事を参考に、Aさんに招待をしてもらって、参加が可能になりました。2.次に再度同じように招待してもらい、参加しようとすると、「ホストには進行中の別のミーティングがあります」と表示されて、また、参加できません。3.AさんのZoom設定で「ホストより前の参加者を有効にする。」も有効にしましたが、やはり「ホストには進行中の別のミーティングがあります」と表示されて参加できません。4.Aさんのアカウントを別に登録しても、「ホストには進行中の別のミーティングがあります」と表示されて参加できません。5.Aさんのアカウントを別のパソコン（別の回線）でログインしミーティングを開催すると、当方は参加することができました。Aさんの初めのパソコ

Good morning. I'm recording a powerpoint presentation. In my presentation is a video. I play the video and hear it but when I listen to my recording I hear myself talking and then nothing when I play the video. Does anyone know what I need to do?  Thank you!Beth

Hi everyone, I hope the subject says it all. I totally understand the limitations here, the preferred method for corporate directory or personal directory is the Zoom client or mobile app - got it. But that said, we have this peculiar need so is there anyway to display some kind of shared directory on a physical desk phones? Whether corporate, personal, doesn't matter as long as it can be centrally managed - no integrations needed, if we must upload a CSV somewhere in the back end to populate this directory - so be it. How it's accessed using the phone's menus - also doesn't matter, as long as the user can get to it; their eyes come in contact with the directory and be able to select or search an entry and initiate a call. ThanksBoyan 

Hello, I forgot to activate the trial room, and I launched the webinar to make a test. Can I end the meeting and use the link again ?Thank you for your help, Chloé

Does anyone know what audio preference needs to set up so that attendees can hear the sound on the video playing from a PowerPoint being shared on a webinar?   I am having trouble figuring that out. 

Our club's account is in the chair's name. He already sent the links out for tonight's meeting. Now he is ill and won't be able to attend. Is there a way that this meeting can still take place without him being present? 

I've experienced nothing but problems using the white board during a live presentation. Editing is even worse!! I'm open to hearing any suggestions, or solutions.

While I am Host using a desk top computer. My participant I am interviewing is using a mobile phone in another country.I am not able to hear the participant on my side. They are not muted. When the sound does come through, the participant sounds like they are gargling. Participant says they received intermittent speech from myself.Must we both be using a phone and or desk top computer to conduct a successful interview meeting?Thank you.

I am a mediator and use breakout rooms in every mediation.  Parties may have lengthy breakout sessions while I am not in the breakout room.  The parties notify me when they are ready by asking for help.  I very much would like to have a bell or a sound when they are ready.  Otherwise, I have to keep looking at the screen or ask them to text me.  Is there a solution to this?

Hi Team ,  Can someone help me with Guide for On premise peering Configuration between For Cisco Unified Border Element (CUBE\SBC) and zoom SBC?.  What are steps from prerequisite to configuration to move system in production, steps as -1. Cisco SBC with Public IP\NAT IP with Firewall port open2. Certificate CA signed 3. Dialpeer cofniguration4. DNS and Firewall ports require to open ... 5. Routing and SIP trunk creation in zoom admin portal under Routing..like this above steps.. can someone share the guide or steps

We don't use the Zoom phone feature and probably never will. Is there a way to hide this icon on the room controller?

Hi there,  How can I remove the little black box with various symbols, including a microphone, in it?   I think it's from zoom . . . It's an unwelcome guest on my desk top.  Thanks for any help! Andrew

Apparently there's a update (according to the Apple technician), where Zoom is muting background noise and only focusing on my voice.  They need to do an update option to turn off that function.  I take Zoom Music Composition lessons from a composer in England, and she needs to be able to hear the music I'm playing.  Apple technician suggested using Facetime Shareplay or Skype for now.

I am unable to find the zoom not showing check for update button  

I have paid two bills 650 and 629.03 today. I am not upgraded tp pro plan till now.

Hello, For the past few weeks my Zoom speaker will just not work. I'm fairly IT savvy and I've tried all the tricks in my book to get it working again - restarts, reinstalls, different headsets....everything. All I can find online is the basic 101 of fixing audio in the audio settings. Please don't tell me to try another speaker in the settings - I've done it 100's of times! None will utter a sound. Has anyone out there had the same issue? The mic will pick up me talking, but no ringtone will play or anything. All audio on the rest of my computer works fine - videos, Microsoft Teams, everything works as normal but not Zoom.  Appreciate any suggestions. Many thanks!