NEED TO CHANGE MY EMAIL BUT CANT | Community
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M
Newcomer
Mpatton
Newcomer
April 4, 2023
Solved

NEED TO CHANGE MY EMAIL BUT CANT

  • April 4, 2023
  • 1 reply
  • 1 view

I have seen other's that have had this exact scenario but no longer have access to old email but when i go to update it , zoom always wants to send confirmation to old email. Well if I do not have access how am i suppose to confirm. Please help me get this taken care of . I also pay monthly for a zoom account and yet I have no support that is just wrong!

    Best answer by rn-zm

    Hey @Mpatton  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

    1 reply

    R
    Community Manager
    rn-zmAnswer
    Community Manager
    April 13, 2023

    Hey @Mpatton  for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

      O
      Newcomer
      Otter
      Newcomer
      June 24, 2023

      Thank you - I will try this and hope it works!

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