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Is there anyway to revert back to Zoom instead of Zoom workplace? Am so frustrated with it, 80% of my reoccurring meetings no longer work even though they're on the calendar. I didn't ask for this additional noise on the plan. I can't believe this, but I'm about ready to switch to Microsoft teams because I can't take, what they did to Zoom, which was the best program out there. Anyone know how to back to zoom instead of zoom workplace?

I do virtual notary work and came across this tonight. My client has an android phone and all was going well (we could see and hear each other) until he needed to share his screen to complete his notarization. His video stopped but I could see his screen. I still need to be able to see him on the sidebar and see his screen. I've only had this happen on an android device. Once I ended the call, I played with mine and got an error as well saying "your video is paused during mobile screen sharing." Help?!?!?!?

HI all, I end up manually selecting the vanishing pen about 5 times a day (I draw a lot during meetings). Would be nice if the app remembers the users last used pen style (like it does with the colour), or have a place in settings to configure a default pen.

When virtual background was turned off in earlier versions, it turned off. Then I could hold up stuff before the camera and it would look OK. Now when I turn off virtual backgrounds it is all blue and I can't show anything I hold up in front of the camera or see anything but a blue virtual background that causes weird stuff to happen to my image like disappearing parts of my head etc.  

For sharing docs in a meeting, there used to be two options:  share in the meeting (so, all participants can see the document) and “Share Privately,” so you could view a Zoom doc and edit it, but not have to share it in the meeting.  This option has disappeared for me.  Does anyone know how to get it back?  It was very useful because I’m a music instructor and I would keep the document open on my screen for the entire lesson and make notes, but now the student also has to have it open on his or her screen, which is annoying.  

All of the sudden I’m getting email from “ERS via Otter.ai”  (no-reply@otter.ai). How could the Zoom product possibly allow this to occur without explicit authorization? Might be time to switch to Microsoft Teams?  Hi, Here’s the recording, notes and actions from the meeting: xxxx If you’re interested in trying out Otter.ai for yourself, sign up for free here. – ERS   See 35 images →

Hi.Just upgraded zoom to 7.0.1666 on Debian 13.After if I went to the contacts tab (or other tabs than chat) I saw blank screens - also got a segfault[ 2516.532417] zoom[6074]: segfault at 8 ip 00007ff2745d51d7 sp 00007ffc7aa12c00 error 4 in libQt6Core.so.6[1d51d7,7ff2744ba000+440000] likely on CPU 12 (core 24, socket 0) [ 2516.532427] Code: fd 53 48 89 ee 48 83 ec 20 64 48 8b 04 25 28 00 00 00 48 89 44 24 18 31 c0 48 89 e7 e8 52 ce fa ff 48 8b 1c 24 48 85 db 74 77 <48> 8b 45 08 80 78 30 00 78 6d 80 48 30 80 bf 01 00 00 00 e8 d1 deI tried deleting # rm -rf ~/.config/zoom #  rm -rf ~/.cache/zoom #  rm -rf ~/.zoom/ #  rm ~/.config/zoomus.confAnd restarting zoom - but exactly the same thing occurred I have hybrid intel/nvidia gpu on my laptop I am using Waylandmcox@22PDGBL-1K7N2T3:~$ sudo lshw -c display *-display description: 3D controller product: GA107M [GeForce RTX 3050 Mobile] vendor: NVIDIA Corporation physical id: 0 bus info: pc

we tring to get Paticipation when join to session function joinSession() {    debugger;    // 1. Add the event listener BEFORE joining    window.addEventListener('onSessionJoined', (event) => {        console.log('Session joined event received');        // This is the underlying Video SDK Client        const client = event.detail.client;        // Sync your initial user count        userCount = client.getAllUser().length;        checkParticipantCount();        // 2. Real-time participation listeners        client.on('user-added', (payload) => {            userCount = client.getAllUser().length;            console.log('User Joined:', payload[0].displayName);            checkParticipantCount(); // This stops your countdown        });        client.on('user-removed', (payload) => {            userCount = client.getAllUser().length;            console.log('User Left. Remaining:', userCount);        });    });    // 3. Now join the session    uitoolkit.joinSession(sessionContainer,

How can I available co-host in my meeting? I couldn’t find it as before

I have installed the app and added to my app from my zoom account but I cannot see an icon nor fathom appearing to note take. I even got a welcome email from fathom to confirm that I have added the app. What am I missing here? 

On the latest version of Zoom Workplace app, using a Lenovo workstation, and Yealink WH 64 wireless headset.  Mostly it seems to work ok then for no reason calls will come in and when answered there is no audio.  Keep the sound app open on another screen when this happens the mic appears dead.  No moving of the volume as I speak.  When I use in another app headset works fine.  Then for no reason I can find the calls start working again. This happens intermittently, a reboot sometimes fixes sometimes not.  I uninstalled and reinstalled the application, changes headsets, next is to try a new computer.  anyone else have this issues or a solution? 

There is a weird split second delay where my audio and video are not in sync.  This is for both my laptop and my phone, so it's not an issue with a device.  It's a zoom issue.  Has anyone else experienced this issue?  If so, how did you resolve it?

When I attend a zoom class my image is extremely poor. It looks like I'm sitting at a card table in a poorly lit room which is smokey.  I'm really in a well lit room with no smoke. That's my first problem.  The 2nd thing I would like to install a background picture I haven chosen.

The desk phone of one of our users is beeping every 15 minutes or so. The phone is a Poly VVX250. I’ve replace the phone and patch cables, moved it to a different switch port, and rebooted the switch, but nothing seem sto help. I also set up another VVX250 in my office with the user’s extension and it too is beeping about every 15 minutes. So, it seems to be an issue with the user’s account or line. AI support was useless and my support plan doesn’t allow me to talk to humans, so I’m hoping someone here can help.

Does Zoom have a contact labelling option similar to Quo? We receive several texts a day, and if we had an option to label them based on priority or client status, it’d be easier to manage. If a client is active, I’d like to label them as active. If we are waiting on confirmation I can label them as Pending, as an example. Is there any work around?

We want to use one of our Zoom phone lines as a dedicated line for receiving text (SMS) messages.  The idea is that families we support (we’re a charity) could send a text to that line and one of our volunteers would call them back or respond by text using their own phones (not the Zoom phone).  I have acquired the Zoom phone number, but am having trouble figuring out how to set it up to receive SMS messages.  Everything I see in the Phone section of the Zoom Web Portal seems oriented around setting up SMS campaigns, which seem to be for outgoing text messages.  In this case we just want to use it to receive texts.  Zoom Help has been no help.  Can anyone tell me what to do so we can start receiving texts on that phone line?  Thanks!

When a setting is relocated (e.g., “Preview video before joining”), removing it from the old menu without any notice makes users think the feature was removed. This breaks muscle memory and causes unnecessary frustration.Add a basic note or redirect in the old location saying where the setting moved. This is common‑sense UX, especially for camera and join‑time privacy settings.

Hi All,In a recent update, I noticed that I can no longer toggle the original sound for musicians option on the top of the main screen.  I can change it completely in audio settings, but that's a pain if I want to go back and forth during a meeting.  For instance, I teach piano over Zoom.  When I want to play something for a student, I turn original sound on.  But if I'm typing a student's notes, I don't want the clacking of the keyboard to be heard.  So before, it was really easy to toggle on the main screen.  Now it seems you can only change it in audio settings. Anyone else having an issue with this or has found a solution like a shortcut? Thanks.

For some reason I can’t share my screen even if I am host and also I am on a Malden public schools oh yeah it is a Chromebook PLS HELP😭

Why is Zoom finding it so hard to understamd UK TIme zones? There are messges here going back 4 years saying how the registration emails are failing to take the time changes that happen in the UK, every year called British Summer Time. The problem here is that if the Meeting is scheduled after the BST change, and people register for the meeting before that date, their advised start time will be wrong. The registration coding needs to take account the date of the meeting and whether it will be after BST or not. Not give the time as it would be before BST. Come on, Zoom. It aint that hard...

The online help instructions (both the Zoom support article and the bot) incorrectly indicate you can change the location of the locally saved chat files by way of selecting a different save location in Settings. However, the latest version of Zoom seems to have removed that option, but the help instructions still say this is the way to do it. My chat files are now saving to my desktop, a new folder with a single chat file (usually blank) for every meeting, and it's a mess. I still want them to save automatically for the meetings where the chat is really helpful and needs to be shared around, but I want it back in the Zoom folder on my computer. I can't find a way to change the save location in this latest update. Does anyone know where to find this?

We have been using Zoom the same way for more than a year and all of a sudden the video freezes intermittently. Our Zoom machine is a new medium level PC using NDI and VMix. This has been working perfectly for a long time. Now the video in Zoom freezes randomly. I am running the NDI Studio monitor along side and it keeps going. We run a tech shop here and everyone is stumped. We did roll back the version of the zoom client and it didn't fix it.

Hi!  I have all of the basic chat settings on for our account but not able to save the chats or take screenshots of them.  For some reason when I am hosting a zoom I can see the chat feature on the host panel, but the attendees do not see the chat option.  And if I send them a chat direct message they do not receive it.  What is going on? What setting could I have missed or do they need to do something on their ends?  Thanks!  

Just went live this week on ZCC.  I need to give my agents access to a dashboard for their queue.  I find it hard to believe there is no way to block the Default Supervisor Dashboard.  There is information on that dashboard that we don’t want agents seeing such as proficiency.  

Folks!There are some awesome updates available to you for ZCX CX Analytics now!Custom Measures (create your own metrics for dashboards & reports (other vendors charge for this)) 2 new reports NotificationsNotifications are my favourite of the 3 as this comes up in every workshop I hold with team leaders & supervisors (and other vendors simply don’t do alerts out of platform). Alerts to email, Zoom Chat & in Zoom CC if you are an agent / supervisor to bring your attention to what needs helping & supporting in the CC.Check it out on YouTube via the link below - like & subscribe for more CX content.https://youtu.be/UFI3QfGWpZ0