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There’s a weekly meeting that I’ve attended for years. Never had a problem with seeing and saving the live transcript until a few weeks ago. Now, when I click on Transcript nothing happens. No error codes, nothing happening to the display. Zoom’s VA is dumber than mud and after literally hours trying to troubleshoot with it, I’m done wasting my time there. Others in the meeting can still see/save the live transcript just fine.I have a basic, free account. I’m using the zoom app on a Windows laptop. Windows is up to date, zoom is up to date, everything is up to date.Please help!

  For a couple of weeks, my Zoom Workspace client freezes for a couple of seconds after almost every interaction with it.  If I manage it into the meeting room, the meeting itself is almost issue-free. During a freeze, GNOME opens a window offering me to terminate Zoom Workspace (or to wait for it). Thus, the message queue is not processed by Zoom anymore in these moments.The technical support has been unresponsive so far. Google search suggests that if at all, only very few other people experience the same problem. Thus, something in my elaborate Debian configuration is in conflict with Zoom Workspace.How can I proceed, possibly finding the problem by myself? Can one activate log files or enable debug output on the command line?My basic configuration:Debian 13 GNOME 48 Wayland AMD graphics

My Personal Room settings seems to have "Mute participants upon entry" set as a default because every time I turn that option off, it's selected again a few days later. I've been battling this issue for years now and it's just not practical to keep having to go into my Personal Room settings and turn off "Mute participants upon entry" every couple days. Anyone have an idea why this option keeps reverting back to being selected? 

I am an Arabic language teacher, and I use Zoom to teach my students online. I would like to learn how to use Zoom effectively for teaching Arabic, including sharing my screen, using the whiteboard, sharing educational materials, and managing my students during the lesson. Could you please provide some guidance and useful tips?

With the recent update, has anyone else noticed that the pop-out chat window was removed for (multiple) users on Zoom Workplace 7.0.5; not present in right-click menu nor in-chat … menu; If you recently updated your version, it disappears after application restart.   :(

I launched the app today to an unpleasant surprise - there seems to be no way to get my list of recurring meetings to show up other than from a tiny dropdown?  This is a terrible change for my use purposes - most of my meetings are "no fixed time" and I rely on being able to see and access that list easily throughout my work day as I meet with clients. The other thing I do at start is launch my personal meeting room for drop-in meetings, and that is also difficult to find and access. I do not want Zoom to manage my calendar, I do not want or need a calendar view, and now there is no option other than this useless view? I would like to have choice in what kind of display I have, because this is not it! Older questions about this kind of issue reference a "merge meetings and calendar tab" option in account settings, but this setting DOES NOT EXIST - I have searched the account settings using Zoom's search feature and it returns no results (see image 2 below).  

Hi, Has there been a change to setting the meeting duration to great than 1 hour for the One to One Booking type?I created a booking for a 5 hour meeting a few weeks ago and all was good with setting it up in Scheduler. However, today I tried to set up another 3 hour meeting and it looks like the max duration is hard coded to 1 hour now.Am I missing something? 

(I see discussions on this topic, but all are 3 years or more old)  (My org has a “Workplace PRO” account.) We are looking at hosting webinars with participants in China - large cities with generally adequate internet access.  I have read the advice in a Zoom support document to “opt in” to using the China datacenter.  Is this still a thing?  When navigating to the list of datacenters, there is no choice for “China”.  In 2026, to register and attend a webinar, would a participant in China need to download the Zoom.cn version of the individual app - and be required to enter a valid China phone number?thanks 

Hi everyone,Has anyone noticed brief audio dropouts since the recent Zoom desktop update? In several meetings, audio cuts out for a few seconds while video and internet stay stable.I’ve already updated Zoom, tested different headsets, and tried both Wi-Fi and wired connections, but the issue still happens randomly — especially in longer meetings.Curious if others are seeing this or have found a fix. Thanks!

Hi all — we’ve got two Zoom Rooms running and three more going in this weekend. Under Floor / Account Settings, certain options show “Floor Settings,” but one room isn’t picking them up. Anyone know why?The Display settings are different in each room, and they shouldn’t be.

We are having issues with our external capture cards affecting colors when sharing content. We are looking into internal cards and the one I have available for testing shows up as a camera, but does not share as content. However when I press share I see this. This implies I can use an internal capture​ card, but the one I have is not working. Are there specific cards that work? I know magewell makes external cards that work so maybe the internal cards they make would work as well.​​​​​​

Would be very welcome. When can this become available? 

I have Cisco device running on RoomOS and native zoom. I have created macro to control Mic,speaker and Camera  during call. I am able to unmute mic and speaker but not able to unmute the camera. Suggest me setting I need to change

When we copy a formatted table from Microsoft Excel and paste it into Zoom Team Chat, all cell formatting is removed. The pasted content becomes plain text without cell borders, row and column alignment, background colors, merged cells, or table structure.Microsoft Teams preserves Excel table formatting, making the data easy to read. In Zoom Team Chat, the same data loses its structure, making it difficult for recipients to understand.Expected behavior:Preserve Excel cell borders. Preserve row and column formatting. Preserve table structure. Preserve cell background colors and formatting when pasting from Excel.This feature is important for enterprise users who frequently share reports, inventory lists, financial data, and IT documentation in Team Chat.Please consider adding support for rich Excel table formatting when pasting into Zoom Team Chat.

Hey all, I tried to fix something that’s not broken and ended up with a problem. I used zoom events for the first time to organize webinar series (in lite) and the registration link that’s generated was way too long it broke in our email crm system when we sent out the invites. so we started to receive many emails saying they can’t register because the page won’t open. Option from zoom ai assistant is to add a utm link which is impossible to add for me (not available) or any other suggestions it gave me is not visible for my account. I’m going crazy and need help!! thank you

When I resized the window to half size. I can get it back to full size on the current meeting but when I go out and come back into new meeting the meeting in half size.  It is programed to open as half size. I can get it back to open my screen on full size.

Recently I always started my meetings by clicking the blue Start button on Meetings tab in desktop zoom client. Now this button has gone. So I have to open the text of invitation, copy and past link into browser there suggestion to open zoom-client appears. Only after that my meeting starts

I cannot find how to share my phone screen on Zoom since last update. Where can I find it?

Hi there,   Since linking my Gmail and Google Calendar with Zoom desktop app, I continuously get distracting pop-up notifications on my desktop - how do I turn these off?   For any employees at Zoom that may be seeing this: This is such an incredibly simple request, and it's kind of shocking it isn't obvious how to turn these off after a good search through in the settings.  Also, it is also ridiculous that this is the only support that is offered for a paying customer of Zoom - why not simply a LiveChat?  Very ridiculous, and very frustrated.   Thanks to anyone who can help solve this simplest of requests.

The Avatar tab is completely missing from both my Zoom app (Background & Effects) and my web account settings. Another account on the same free plan has the Avatar feature available.Please help restore this feature to my account. 

Request to enable RTMS auto-start for a General AppOur General App has RTMS scopes and an event subscription configured, and is installed on our account, but it does not appear under Account Settings → Zoom Apps → auto-start for RTMS apps, and meeting.rtms_started never fires.App ID: djb4BOjBRoWnNprKKIHQ9g Client ID: BbDXEZ3wTfCs3fbcLrsokA Account ID: gJC5uvydTJmIksm2RevpXg App type: General App, User-managed, Meetings product selected Scopes: rtms:read:rtms_started, rtms:read:rtms_stopped, rtms:read:rtms_interrupted, rtms:read:rtms_concurrency_limited, rtms:read:rtms_concurrency_near_limit Event subscription: webhook to https://portal.trainagent.co.za/api/zoom-rtms, validated successfully Developer Pack: activeThe app has no in-client surface by design, so there is no manual start path. Auto-start is the only way a stream can begin. Please enable RTMS for this app.The endpoint is live and verified: it answers the URL validation challenge with the correct HMAC and accepts signed events

 App name: ToneBridgeApp List link; https://marketplace.zoom.us/apps/mpXPl0dlTriupkVviqtjvg

Hello Zoom Community,I am facing a critical issue regarding mid-meeting add-on upgrades and Breakout Room capacity limits. I would really appreciate some insights into whether this is a hard limitation, a glitch caused by dynamic upgrading, or if a meeting restart was mandatory.Why Mid-Meeting Upgrades Are Critical for Us:First, I want to highlight that the ability to upgrade licenses mid-way without disrupting an ongoing session is one of Zoom's absolute best features. This is a massive plus point. For any host, having to "End Meeting" and restart is a huge loss. It disrupts the momentum. Participants often assume the event is finished and leave. We risk losing a significant portion of our audience. Because Zoom allows dynamic upgrading, we were thrilled that we didn't have to stop the show. However, the breakout room issue we encountered completely defeated the purpose of this seamless upgrade.The Scenario & Context:During our live session, we encountered a sudden surge in at

I have had a few cases where I join a Zoom meeting and remain on the “Waiting for host” screen even though the host has already started the meeting.Has anyone else experienced this? I’m wondering whether it’s usually caused by the meeting settings, an outdated Zoom client or a connection issue. What troubleshooting steps have worked for you?

Hi, my Salesforce org has conversation insight licenses, but zoom phone isn't supported out of the box.  There is however documentation for connecting with Zoom Phone via the API.  Has anyone done this?  I can't find any specifics on how to integration Zoom Phone with Salesforce Conversation Insights, just API documentation.