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Newcomer
Jun 22, 2023 12:16 AM UTC
Question

Camera

My camera will not work with my Zoom anymore any ideas on how to get Zoom to recognize my camera?

3 replies

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
Jun 22, 2023 2:13 AM UTC

Welcome to the Zoom Community, @RonFichtemann.

 

You don’t give me much to go on!  My first recommendation is to test it in other applications. Second, if it is a USB camera, unplug it and plug it back in. Third, check to be sure no other application is using the camera. 

If that doesn’t help, please provide more info such as:

  • Type of device: Desktop, Laptop, tablet, or phone
  • Operating System: Windows 10 or 11; MacOS (include version); iOS; Android; ChromeOS; Linux
  •  Connecting via Zoom Application or by Web 
  • Any other relevant information, including any error messages

 

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Newcomer
Nov 1, 2026 4:42 PM UTC

desktop, windows 10, web

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Newcomer
Nov 1, 2026 4:44 PM UTC

Desktop, Wndows 10, web. logitech camera works otherwise

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