Unable to save transcripts in zoom meetings windows | Community
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New Member
Satnam as24
New Member
July 23, 2026
Question

Unable to save transcripts in zoom meetings windows

  • July 23, 2026
  • 1 reply
  • 60 views

Unable to save transcripts in zoom meetings.

 

Additional details from testing: • My personal Meeting transcript setting is enabled. • Allow saving transcripts to computer by is enabled. • I ran a new test meeting after enabling these settings. • The transcript is generated and visible in My Notes/Zoom Docs, but no Download button is available. • Expected result: as the host, I should be able to download the raw post-meeting transcript. • Allow hosts to view and manage transcripts after the meeting is not available in my personal settings.

VERSION latest , OS : Windows 11   , Device : Windows Lenovo .

      1 reply

      D
      Community Manager
      Don.z
      Community Manager
      July 24, 2026

      Hello, ​@Satnam as24! Welcome to the Zoom community!

      We found that this behavior was caused by a recently released setting that allows organizations to disable copying and downloading of My Notes transcripts. Due to an issue during the feature rollout, this change unintentionally affected some users.

      Update: We've rolled back the change, and the previous behavior has now been restored. You should once again be able to download transcripts where applicable.

      We apologize for the inconvenience and appreciate your patience while we worked to resolve this.

      If you're still unable to download transcripts after the rollback, please let us know. We'll be happy to investigate further with you.

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