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Hi, I'm using an Apple iMac with a Logitech camera. Zoom version Version: 5.17.2 (28415) My Zoom video camera is defaulting to wide angle view. I've gone into Settings. Video. Camera. clicking either the original ratio or HD options doesn't make a difference to view. My camera ratio was fine before Christmas any thoughts on how I can resolve this ? Many thank. 

How do I turn on microphone? Mic works with Skype and WhatsApp but not with Zoom and I can't find a settings tab and the chat bot is useless!!!

Hello, I'm not sure where else to look, I've gone through all settings pretty thoroughly.  I am not able to receive Zoom link emails from anybody and they're not in the spam folder.  Someone can forward a link to me but a direct Zoom invite link never gets to me anymore. I use yahoo mail and I've searched through those settings as well.  Hopefully this question makes sense and this is just some stupid, simple setting I've overlooked.  Thank you

When I select the "none" option for my background, instead of seeing my actual background I am seeing a virtual background. It is one that that I had uploaded. How can I get back to my actual background?

Why has this feature been added to Zoom?  Users should have the capability to click on the dates within the new date box to input the specific dates they wish to view their scheduled meetings and not be constrained to a mere 90-day window.  This limitation is quite frustrating, as it necessitates repetitive date adjustments to access meetings scheduled throughout the entire year.  Isn't the goal of your product to encourage the scheduling of meetings and webinars?  Unfortunately, the current feature set does not meet that expectation for me. Expanding this functionality to an unlimited time range would greatly streamline the process and enhance overall efficiency for users trying to manage their scheduled meetings.  As it stands, I find myself contemplating a switch to an alternative online meeting platform that allows me unrestricted access to view my scheduled meetings for the entire year. 

Hi    I need help on how we can upload a CSV file to add participants of a normal zoom meeting invite. 

I have a pro account, and I follow the directions to make someone a co host (click participants, hover over someone's name, and choose "make a co-host"), but I do not have that option when I hover. Can anyone help with this? Thank you very much. Michael Z

When our users put their phones on DND it doesn't change their BLF on the rest of the phones to red so others in the company don't know they are not available.

On 2 different Companion Zoom Rooms configurations, we have noticed that the paired Companion Zoom Room is losing its pairing, despite the setting on the host Zoom Room: Remain paired until manually unpaired. Are there "sleep" settings, on the Companion Zoom Room or host Zoom Room, to be aware of that could be causing this issue? The affected configurations are:1. A Neat Board paired to an integrated room2. A Logitech Rally Bar connected to a Samsung 75" touchscreen paired to an integrated room.Please advise if any further details may be needed.

Dear Zoom Team and Community,I am writing to suggest an enhancement for the dial-in system to better support multiple languages. I recommend implementing 3-digit numeric codes for each language, based on the T9 keypad mapping of the language names. This would address the issue of duplicate codes and simplify the process for users to dial into meetings in their preferred language.Proposed Solution:Each language would be assigned a unique 3-digit numeric code, derived from the first three letters of the language’s name, following the T9 keypad mapping. For example:English (EN) → 364 (E → 3, N → 6, G → 4)Spanish (ES) → 772 (S → 7, P → 7, A → 2)French (FR) → 373 (F → 3, R → 7, E → 3)German (DE) → 437 (G → 4, E → 3, R → 7)In cases of duplicates (e.g., Spanish and Arabic both map to 772), appending an additional digit would ensure uniqueness:Spanish (ES) → 772Arabic (AR) → 773 (adjusted)Additionally, it would be helpful if Zoom could leverage the existing audio channels for translation optio

Hi! My name is Yassen I am a zoom moderator I would love to help you in moderating your meetings and making them more organized I don't have any other jobs, So I won't be busy in helping youMy advantages:   - I am a bilingual speaker (Arabic/English)-I have many experiences in moderation jobs I would be happy to help you!

When I create a scheduled meeting and I copy and paste the invitation to share it with attendees, the date and time of the meeting does not show up anymore like it used to.   Any suggestions?

Dear Support Team, Good morning from Siem Reap, Cambodia! Nice to be meeting you all here. I have one issue for using Zoom Meeting and need your help to fixer out this issue as soon as possible. The issue is when we are doing Zoom Meeting, we need to play music and song together as a background music like National Anthem songs to share to our participants but the it is support only song without music which is not follow as our concept of our meeting. Could you help to tell me where I can fix this issue please? I have tested with Facebook Live Stream and other UC Platforms, they are supporting well both song and music in the back ground but not Zoom Meeting.  Thank you so much in advance for your help to make Zoom Meeting experience more efficient for more meeting. Best regards, Jayavarman7 Hospital team  

Our work flow requires that we use a dynamic link through Zoom Business accessed from the web, not the app. I have had issues with connecting to meetings. If I uninstall the desktop app, I have less issues. However, I cannot seem to hear the other person. (this maybe an issue on the other end). I should add, about 80% of my time on Zoom is through phone calls.

Hey Zoom Community! 👋I'm really impressed with the new Zoom AI Companion and all its cool features. It's like having a super-smart assistant right there in my meetings! But I'm curious about the tech behind it all. Specifically, I'm interested in the federated AI model aspects.🤔 🤔 Does anyone know which third-party providers are involved in making these AI features work?I'm particularly interested in things like:Meeting summaries: How does it condense hours of discussion into concise notes?Chat analysis: Is it analyzing sentiment and key themes?Content generation: How does it come up with those creative suggestions?It would be awesome to get some insights from Zoom or other knowledgeable folks in the community.Here are some of my questions:What exactly are the benefits of using a federated AI model for these features?How does Zoom ensure our data privacy when working with third-party AI providers?Are there any limitations to this approach that we should be aware

I've just signed up for a zoom room licence as I would like to set up a zoom room that is always on so that members in my membership can meet without me having to be there as a host. I can't seem to find the settings I need in room management for participants to be able to join and leave before the host. Or for a meeting to be always on. Can anyone assist. I've un toggled the waiting room setting. 

Hi Hubspot Zoomers! I am using Zoom Events with Hubspot and about to launch my first live webinar. I have used the attached user guide to integrate the two (in case you do it differently so your advice might not match how I use the system!) and I now use Hubspot forms to get everyone registered into my Zoom webinar. My question is what will happen next?! I switched off the Registration Required because I have already registered them on my form, yet when I follow the link on the automatic email it still asks for their First Name, Last Name and email address. So how does it tally up who has registered and who has attended if someone uses a different email address (we block gmail on our forms, but Zoom doesn't). Will they still have to download the Zoom app or can they just watch it in their browser? Again - if on app, what happens if their Zoom login is different to the one they have used to register? I'M NERVOUS! Can you tell?

Hi everyone,I’m Darshan Hirannadani, currently working with a colleague on multiple polls for a three-day training event. However, I’m finding it difficult to scroll through the list of polls to locate the one I need. I tried using the drag-and-drop feature to reorder them, but it doesn’t seem to be working.Does anyone have any suggestions for how to easily reorder the polls in the poll question list? Any tips or workarounds would be greatly appreciated!Looking forward to your insights!Thanks in advance!Regards Darshan Hiranandani

I have Zoom Pro.  I live on the east coast.  I sent an invite to a user who does not have a computer or smart phone. They live in Nevada. They want to dial in by phone.  Which Zoom phone number would be best for them to dial in?

A user I regularly interact with on zoom would like to use their phone for our meetings. They hesitated when they downloaded the app for Android and were being required to give permission for zoom to record meetings before they could move forward. Has anyone else encountered this and is there a workaround? Thank-you.

I am in the US; this tech-literate user is in France and is experiencing a problem during individual video calls with me that I haven't experienced with other users in the EU. They use a Microsoft Surface Pro 7 with Windows 11 Home, with updates automatically installed. They have been testing their equipment regularly before we meet. Here is their description of what happens:"Zoom has never worked seamlessly for me for our calls: Initially I was able to activate both audio and video by going into the Zoom app and turning off, then on again the audio and video choices.A few meetings  later, that method stopped working. But I was able to get audio and video by selecting and reselecting "audio" and "video" in a window that appeared when you arrived to the meeting and let me "enter."More recently, that window seems to have been replaced by a window that asks if I want to join by audio. Selecting "no"leaves the window there and active and will not allow any other actions in any pa

What I have experienced is that when I import users into Contact Center, I set the Region to Australia, however the Country/Region remains unchanged as "United States (+1)". This is a problem when importing a large number of users as I have to go back and visit each one and reset the Country/Region to "Australia (+61)". Here are the import headers available to me: Email,First Name,Last Name, Role,Package,Add-ons,Client Integration,Agent Queues,Supervisor Queues,Skills,Region,Voice and Video Engagement Capacity,Maximum Concurrent Messaging Engagements,Messaging Load to Accept Calls,User Access. Is there an undocumented header for Country/Region that I can add to the csv file and set it contents to "Australia (+61)"?

Hello there,does anyone know reliably, how many video signals can be connected to a Zoom PC (Dell) in order to provide online lessons to students (hybrid)? Particularly there are......two Poly e70 cameras, connected via USB-Extender,...a teacher's notebook (over HDMI-USB capture card and subject to be connected and disconnected on a daily basis, since the teachers each bring their own device),...a document camera (connected to the Dell Zoom-PC via Ethernet) and...a whiteboard camera (also connected with the computer via Ethernet).Feel free to drop me a line if I missed something. 😉 Thanks in advance, have a good one - and wherever applicable: happy holidays! 😉 gadget_muc

Hi! Seit wenigen Tagen kommt die Mail "Code zum Anmelden bei Zoom" nicht mehr an. Zoom behauptet, eine Mail mit dem 6-stelligen Code verschickt zu haben, doch eine Mail kommt nicht an. Vor zwei Wochen hat alles noch wunderbar funktioniert. Ich habe bereits Folgendes geprüft:- Spam Ordner ist leer- stunden-, sogar tagelanges Warten- erneutes Zusenden der Mail- andere Mails von no-reply at zoom.us kommen weiterhin an- mehrmals an verschiedenen Tagen an verschiedenen Endgeräten und Netzwerkumgebungen probiert (immer dieselbe Meldung: Code wurde an XX at gmail.com verschickt Ich nutze Gmail. Auch unter "Alle Mails" oder die Suche ist nichts zu finden. Kann irgendwer helfen?

Our company currently has a single Webinar license and the user assigned that license currently owns 2 upcoming webinars.The user with the license and webinar ownership is leaving the company. How can I transfer both the webinar ownerships and the license to another user? Can the departing user transfer ownership of the webinars to a non-webinar user, then I, as Owner, can transfer the webinar license to that new user? Is there a way to transfer the webinar ownership and the license, without losing the webinars and without having to purchase a second webinar license?