Reaching Front Desk Operator by Dialing "0" | Community
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Explorer
May 9, 2023
Solved

Reaching Front Desk Operator by Dialing "0"

  • May 9, 2023
  • 2 replies
  • 19 views

We are migrating off of a Cisco CUCM phone system going to Zoom Phone. Currently users on Cisco phones are able to dial "0" to get to the front desk operator. Is this possible with Zoom? I see that extensions have to be from 3 to 6 digits in length. Thank you!

    Best answer by HappyZoom

    Can you try the "Routing rule" configuration likes below screenshot? Thanks.

     

     

    2 replies

    HappyZoomAnswer
    Employee
    May 10, 2023

    Can you try the "Routing rule" configuration likes below screenshot? Thanks.

     

     

    FazhaAuthor
    Explorer
    May 10, 2023

    Thank you. This worked perfectly!

    Explorer
    January 17, 2025

    This solution is no longer valid for 2025 unfortunately