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Explorer
May 9, 2023
Solved

Reaching Front Desk Operator by Dialing "0"

We are migrating off of a Cisco CUCM phone system going to Zoom Phone. Currently users on Cisco phones are able to dial "0" to get to the front desk operator. Is this possible with Zoom? I see that extensions have to be from 3 to 6 digits in length. Thank you!

    HappyZoomAnswer
    Employee
    May 10, 2023

    Can you try the "Routing rule" configuration likes below screenshot? Thanks.

     

     

    4 replies

    HappyZoomAnswer
    Employee
    May 10, 2023

    Can you try the "Routing rule" configuration likes below screenshot? Thanks.

     

     

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    FazhaAuthor
    Explorer
    May 10, 2023

    Thank you. This worked perfectly!

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    Explorer
    January 17, 2025

    This solution is no longer valid for 2025 unfortunately

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