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My company did a zoom public program recorded on the local computer and it's missing the active speaker thumbnail.  It's never happened before and I saw on the forums is was a known issue for Mac users on an older client.  I'm using the latest 6.3.1.

Bonjour, Est-il possible d'activer le "Son d'origine pour le musiciens" lors de l'enregistrement de clips?Si oui, comment? Merci, Daniel

外付けカメラを利用している際に、zoomのミーティング中にビデオが遅延し、音声とタイムラグが生じます。PC内臓カメラに変更すると解消されます。 しかし、画角などが外付けカメラを利用した方が良く、このまま外付けカメラを利用したままタイムラグを解消できる方法があれば教えていただきたいです。（zoomの設定など） 機器環境は以下の通りです。--------------------------・PCDELL・外付けカメラLogicool C980OW-------------------------- よろしくお願いいたします。

Has anyone worked out how to change the sound in the Timer App in Zoom? Zoom has updated the Timer App, and (according to"Timer app sounds" ) the sound is plays can now be changed. The default sound has certainly changed. I want to change it back to the previous default sound, but can't work out how. Just wondered if anyone else had worked out how to change the sound that the Timer app plays. To be specific, I want to change the sound that plays when the timer counts down to zero. 

ウェビナーの字幕と文字起こしの設定についての質問です。ウェビナーの設定で以下の通りにすることは可能でしょうか？デバイスはPCを想定しています。ホスト・パネリストは、字幕：有効、文字起こし：保存有効出席者・参加者は、字幕：有効、文字起こし：保存無効 

I am not a paid subscriber but I hosted a meeting. It was set to automatically start recording. I understood that a recording mP4 file would be saved to my computer but cannot find it. Have I missed something? Is there a way to access the recording?Thanks

I went to record something with music and voice yesterday and all of a sudden the enable original sound toggle is gone when using my android to record. i read in the community people said with ipad they were having the same issue and to go to the gear icon. There is no gear icon on an android phone in a meeting. I checked on my desktop and i had that toggle enabled in settings but it needs to be there on my phone so people can hear music and voice. Why does zoom not let us know of these changes. So frustrating...and embarrasing! 

i was just wonder some of my zoom contects say "external"in there name i want to know what this"external"for and how do i disable it?

I'm at my wits end.  I've uninstalled, reinstalled the desktop client.  I've tried with two different accounts.  No matter what the remote control button is not showing up in my zoom sessions.  I've gone to the screen share setting and enabled it, I've gone to the web settings and in In Meeting (basic) I've enabled remote control.  I've tried using the hot key even though I don't see the button. Nothing.  It's not anywhere.  Others seem to have this problem.  How do I get it?

We recently discovered an issue with our website's CSP settings that required an additional step to ensure that all browsers can access and open ZVA. If you're seeing reports that "ZVA isn't opening for me" and the icon is not showing, please ask your Dev Op or IT Manager to do the following: add *.zoom.us to script-src (load js from *.zoom.us) add *.zoom.us to child-src (to load iframe from *.zoom.us) add wss://*.zoom.us https://*.zoom.us (to connect-src to make http request) If your DevOps or IT Manager does not approve of this method, please submit a support ticket under the product category "Zoom Virtual Agent," and we have other options to provide them to ensure that ZVA can operate as intended on your web assets and you can get a high ROI for your investment with Zoom Virtual Agent and Contact Center!

We have a Business account with a limit of 300 meeting participants. Is there an inexpensive way to boost this limit for one meeting?

I am running WIndows 11 Home on a x64 Dell XPS 13 laptop.  Latest versions of Windows (10.0.2263) and Zoom (5.16.10 - 26186) installed. Every time Zoom accesses my camera, the light comes on and then WIndows 11 gives me a blue screen error (BSOD).. This occurs when I try to access Video settings, Background setting, click an invitation to a meeting, or enter meeting specifics manually. At this point, it is impossible for me to use Zoom (I have already had to replace my motherboard due to this) Any suggestions? TIA

I have 1 user at my company where their voicemails do not show up in the Zoom Workplace app.  Has anyone every encountered this before?  The app shows that she has however many unread voicemails, but she cannot see them. I setup a desk phone for her for the time being so that she can clear them out. Thank you!

Hi, I'm using WIX to launch the MVP and test my service.My staff is made by 7 users who will use ZOOM Meeting (throught WIX) with their clients who will book an appointment through my website (WIX). They need more than 40minutes call. Do they have to upgrade their base Zoom subscription or can I upgrade the default ZOOM Meeting account on WIX and consequently the staff can benefit of my upgrade?Any solution? Thank you

Help! My step daughter used my computer for a zoom and changed the display name to her name. It will not change back in meetings to my name, even though it is my name in my profile.  I have tried deleting cookies and/or browser history on both Chrome and Safari. It is fine on my iPad zoom, but will not go back on my MacBook.  Any ideas? 

Hello everyone,I use Zoom to teach Seated Tai Chi and one of my attendees uses an iPad to take the class. The recent update has moved the tool bar to the bottom of their screen and this is blocking their view of my legs.  Is there a way to hide the toolbar on an iPad, please? TIA

 I have a paid Zoom pro account. I recently got new computer with Windows 11. When i try to start a new meeting I get an error to "go to Microsoft store" to get an app to use for meetings (See attached).  I tried this and no apps for this? I then download another Workplace app from the zoom website and can get in but all my settings, backgrounds, etc are missing. The Workplace app does not stick for future meetings. I have to do this each time start a new meeting!!Does anyone have a solution to fix this? Thank you in advance! Carl Lucchi

Hello,I've sighed in with my university account, but my plan is basic. So how can I activate it.Thanks.

I'm looking for information concerning the process for ordering new Zoom phone service using Zoom's Partner Exchange Program in Uganda. Any information will be helpful. 

Resume screen sharing has disappeared on my Zoom taskbar and I'm stuck with screen sharing paused. Not sure what I did but I am unable to resume screen sharing. Please advised

We notice that users in China could not attend meeting, the Error Code 13215, while other countries go well. Please Zoom resolve it. We payed the money but you do not provide the service.  Please get back to me the solution ASAP.I am looking forward to your reply.Thank you so much.

I am unable to sign in to the zoom application on my iPad. I am getting the error "cannot connect. Please check your internet connection"I have internet connection as i am able to browse.I have also been able to sign in on zoom web from a web browserSome of the troubleshooting i have done includes switching to my mobile internet from Wi-Fi and also updating the application to version ,nothing has worked so far. Kindly assist 

他のメンバーはつながるのに、特定メンバーの内線／外線がつながらない（つながるメンバーと環境は同じ）原因は何が考えられますか？

HelloSInce  2024  when  the meetings ends(as  free user)  after  40  minutes  i  can not start  new  meeting immediately as in the past.Appears the message that should wait  10 minutes.As  i  see in community  this is  normal  but  i know  other people  who do not see this message and continue to connect directly after the 40 minutes have passed.Why  to some free users appears the limitation of 10 minutes and not to others?Also  i would  ask you for free users  isn't available anymore the ''submit ticket''  support?Than k you

Dear Zoom Community. We have 700 users set up with Single Sign on, validated through their e-mail. Due to Restructuring we need to change e-mail domain for 500 of the 700 users. Now, i can change on a user manually, but im restricted to only 3 changes in 24 hours. Is there a way to do this? If they just log in with SSO it creates a new user object and they lose all their History and syncs, furthermore we dont have enough licenses to cover duplicates of all the users. Thanks a lot in advance! Mathias