Zoom remote control button missing | Community
Skip to main content
Newcomer
December 16, 2021
Question

Zoom remote control button missing

  • December 16, 2021
  • 6 replies
  • 12 views

I'm at my wits end.  I've uninstalled, reinstalled the desktop client.  I've tried with two different accounts.  No matter what the remote control button is not showing up in my zoom sessions.  I've gone to the screen share setting and enabled it, I've gone to the web settings and in In Meeting (basic) I've enabled remote control.  I've tried using the hot key even though I don't see the button.

 

Nothing.  It's not anywhere.  Others seem to have this problem.  How do I get it?

    6 replies

    Newcomer
    December 17, 2021

    Mabye the host disabled the option

     

    Newcomer
    January 6, 2022

    Has there been any solution for people that don’t have a remote control button?  I’m using the desktop client. I’ve uninstalled and reinstalled. I have the latest version. The remote control button is nowhere to be found. I’ve enabled remote control in the settings. 

    There are multiple posts about this button disappearing for users. Why can’t some of us see it/use it?

    Newcomer
    May 3, 2022

    I have the same problem.  It used to be there, and now it's gone.  I already went into the settings to make sure that the "remote control "passing was enabled, and it is.  This problem is fundamental.  I need the ability to have my clients get the mouse control to sign applications.

    Newcomer
    May 24, 2022

    I'm having the same issue. Did you find a solution?

     

    Newcomer
    July 11, 2022

    I am having the same problem. Has anyone found a solutions to this problem.

     

    Newcomer
    January 16, 2024

    I'm having this issue now. Was it ever resolved?

    Newcomer
    February 28, 2024

    Same here. Going slightly mental trying to resolve the issue. Where has that 'remote Access' button gone?

    Newcomer
    March 7, 2025

    Did anyone solve this?