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Newcomer
March 4, 2025
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Zoom Partner Exchange Program

  • March 4, 2025
  • 2 replies
  • 1 view

I'm looking for information concerning the process for ordering new Zoom phone service using Zoom's Partner Exchange Program in Uganda. Any information will be helpful. 

Best answer by Vinnie

Hello @msimpson 
It seems there is only one (1) provider for Uganda from what I could see at a glance; take a look to ULAP

https://ulap.net/zoom/ 

 

Most likely you need to contact the Partner Exchange and have an account with them before you can do anything on the Zoom side. Contact them first and they will guide with the exact information about what you have to do.

 

 

On the Zoom side, the management is done on the Web Portal:  "ADMIN > Number Management > Provider Exchange

 

You have probably seen this already but take a look to the Zoom documentation about how to setup a Provider Exchange via "Zoom

Web Portal" or via "Zoom Marketplace".
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059430#h_01H562N01S847SWXBXE29MYNK1

 

Good luck, I hope you find what you are looking for.

 

If this addresses your question, please don't forget to click the button (Accept as Solution)

Vinnie 

2 replies

Vinnie
Community Champion | Customer
VinnieAnswer
Community Champion | Customer
March 7, 2025

Hello @msimpson 
It seems there is only one (1) provider for Uganda from what I could see at a glance; take a look to ULAP

https://ulap.net/zoom/ 

 

Most likely you need to contact the Partner Exchange and have an account with them before you can do anything on the Zoom side. Contact them first and they will guide with the exact information about what you have to do.

 

 

On the Zoom side, the management is done on the Web Portal:  "ADMIN > Number Management > Provider Exchange

 

You have probably seen this already but take a look to the Zoom documentation about how to setup a Provider Exchange via "Zoom

Web Portal" or via "Zoom Marketplace".
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059430#h_01H562N01S847SWXBXE29MYNK1

 

Good luck, I hope you find what you are looking for.

 

If this addresses your question, please don't forget to click the button (Accept as Solution)

Vinnie 

msimpsonAuthor
Newcomer
March 7, 2025

Hello @Vinnie 

Thanks for taking time to respond to my question. This is great information, and I'm sure it's what I needed to initiate my Zoom phone order for Uganda. 

Vinnie
Community Champion | Customer
Community Champion | Customer
March 7, 2025

Happy to help. I hope you can be up and running soon.