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So from the docs there used to be an option to use 3rd party surveys:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067657 (under step 6)But since Zoom implemented their own surveys, it looks to me like you guys quietly gutted this feature. Is this feature still available? If not, maybe update your docs so there's no confusion. 

We can upload custom emojis in Zoom Team Chat, why can't we use them in the in-call chat in Zoom Meetings? Seems like an easy change. Thank you

Problem:We utilize a Zoom Phone call queue for our team, with availability set from Monday to Friday, 9 AM to 5 PM. We've encountered an issue where users remain in the call queue rotation even when they are marked as "Out of Office" (OOO) or on Paid Time Off (PTO).Specifically:Users set OOO or PTO in Google Calendar, which syncs with Zoom, correctly updating their Zoom status.However, these users continue to receive call queue calls.The Zoom documentation states that enabling "Allow queue members to set their own Business Hours" should prevent calls from routing to members outside their business hours.This feature is not functioning as described. Despite enabling it, users still receive calls while on OOO/PTO.Currently, the only solution is for users to manually remove themselves from the call queue.Question:Has anyone experienced this issue with Zoom Phone call queues? Is there a reliable method to automatically remove users from the call queue rotation when they are marked as OOO or

Hello Zoom Community,We are in the process of submitting our Zoom App for review and would appreciate some clarification regarding a couple of points:If our app is approved for production, does this mean it will be available to all Zoom users, or is there an option to keep it private for specific users or accounts?We need the Client ID and Client Secret for the Zoom Client SDK to integrate with our platform. Can anyone provide guidance on how to obtain these credentials? Any assistance or insights you can share would be greatly appreciated. Thank you!

I HAD A MEETING THE OTHER DAY AND TH PERSON SHARED THE RECORDING WITH ME AND IT HAS AN ACCES CODE AND EVERYTHING BUT WHEN I PRESS THE BUTTON "WATCH NOW" ITS SAYS THAT I CANT AND I DONT HAVE PERMISSION. HOW CAN I WATCH IT THEN? THEY SNET ME THE SHARE VIDEO AND THE CODE ACCESS. I DONT UNDERSTAND

My profile picture is no longer showing when I turn my video off or is already off when entering a room or meeting. How do I get the profile pic to show again and not just have my name?

The latest update has "Upload Slides as Background" shaded out as an option. (In the Advanced tab). Offering that option made it a lot easier to set up my meeting room, so please restore this option in the next update.  I don't have a problem with the new presentation mode, but why can't you offer both? "Slides as Background" is super easy to load and then you see the participants and chat super easily without having to organize it yourself. PLEASE RESTORE THIS FEATURE!

Hi, Im holding meetings in zoom where attendees are over 200 and I'm being asked for segmented attendee data to identify which functions are engaging with the training.  Is this possible? At the moment I can only export a list of email addresses so its a manual job to identify which functions they all belong to.I wondered could I set something in the settings so that when joining the attendee registers which function they're from?Any help appreciated.

Hello, I created a link for a meeting, and I think I wasn't logged in to my account. When the session started, one of my colleagues started recording. ¿Where can we find that recording?If I were logged in or not, either case...

Hi everyone! I’m recording myself using Zoom Meetings and have enabled captions, customized the color and font size, but I noticed my profile picture shows next to the captions, which I’d like to remove. Also, the caption box feels too large and blocky. Is there a way to make it thinner or more minimal? Any tips would be appreciated!

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Preview attachment temp.jpgZoom rolled out a system update on 12/28/2022 which caused video issues to occur, freezing with flashing multi colors occurs. I have reported this issue each time there is an issue, which means this occurs repeatedly during zoom sessions.  Still waiting for a patch to correct this problem. Frustrated user, Preview attachment temp.jpg    temp.jpg55 KB   Preview attachment temp.jpg    temp.jpg32 KB   

Hello, I start meetings from within whiteboards, which is a great zoom feature.Immediately after the meeting starts, a red color message shows up at the top-middle of the window, telling me how many people are following me, for example:   16 people are following you [stop]  This seems the only dialog in Zoom that has a [stop] button, and I'm worried what happens when I click it. What does stop do? Will it stop these people from following me? Or will the people be disconnected from my whiteboard? Or does it simply make the message go away? I tried to search for help with the keywords "people are following you", but did not get any useful results. I'm looking forward to an explanation from this forum. Thank you.-R.L.

This is a cross-post from the Zoom Workplace Reservation thread, but is possibly more relevant in the Zoom Meeting thread. Since the update to V6.1 when scheduling a meeting the app no longer remembers my default time zone. Each time I schedule one (which happens a lot) I need to scroll through the over-long list to find my time zone. My time zone IS entered into settings. 

I am using ipad for ZOOM. Like on laptop, you can see the audio settings for the meeting which tells you which speaker zoom is using and which mic it is using. how do I find that settings for ipad.? I am connecting with an external mic via lightning. audience can hear my voice but I can't hear there voice. Pls advise. Thx

last week I purchased the Zoom Workplace Pro but can't seem to log into this new account my meeting are still using the basic plan and not the new Pro plan 

Hi,  I live in both a Windows and Mac environment. I have been using the Zoom Outlook Plug in for scheduling my appoints directly from my Outlook calendar. With the latest update, the Plug In disappeared, It's impossible to use the chat bot on Zoom it goes circular and Zoom Support does not provide phone support. So my question, did Mac, or Zoom discontinue the Outlook Plug in. It works fine on the Windows Platform, albeit Teams tries to inject itself into some invites. Quite frustrating.Please help, my email is ***********Or respond here.  Thanks Joe 

I have a user who has the same settings as a few hundred others, and when they create meetings and add attendees, none of the attendees get the invite.  Support has been useless. 

Hi all! I create some ICS files containing Zoom meeting details. I send them to Gmail accounts having the Zoom for Google Workspace add-on installed, and I want the add-on to display the details nicely, just like when I create an event from the add-on. What do I need to include in the ICS file to do this? I tried with the -::~:~::~:~:~:~:~:~:~:~:~:~ delimiters in the description but it doesn't work. I manage to do it for Outlook for example, if my ICS has a proper description, the Outlook add-on displays a "Join" button. I want kind of the same for Google Calendar. Thanks for your help!

Needing to find the recording for this meetinghttps://us05web.zoom.us/j/6437166219?pwd=BSgPW3pVozVyoq3bN0OlwfGswrcJOI.1 

Hello,I have newly started to use zoom meetings, The problem I am facing is, if i set my headset microphone to use during video calls zoom crashes. If instead of Headset Microphone, I use laptop default microphone, it works normally and everything works fine. If Headset Microphone is set I can not create new meeting, join a meeting or open Settings > Audio. I can go to every other settings page except Audio page. If I open a new meeting or join a meeting or open Settings > Audio page then a window appears and closes within a few seconds. If the laptops default microphone is set, then everything works normally.Now I have tested other media like Whatsapp, Facebook Messenger and google meet for both audio and video calling and there my headset microphone is working perfectly too.In dire need of a solution.

Please, add the Ukrainian flag to emojis. You could support us in such way. It's awful that there is russian flag, but there is no Ukrainian one.   

Hi everyone!Just noticed that there is russian flag in meeting reactions, but no Ukrainian or Dutch flags there.As you know, russian flag could be a very sensitive trigger for a lot of people nowadays, so I would greatly appreciate to get it removed from Zoom.What do you think?Thank you!

3/2025  Zoom noise suppression is too high on all available settings. My mic, Blue Yeti test fine in every other app. I need to pick up the sound of my breath. at one time last year if the audio Background noise suppression was set on LOW the breathing techniques i was trying to share on zoom came across quite well. since then and several zoom updates later it looks like this low setting not only cancels the breath but even when super close to the mic, it will not pick up any other non-voice sound either. i’m literally shaking my pens and scissors in a metal container and nothing it being picked up,  I have tried every setting including Original sound and the new Beta Live performance. While making a recording to test this i use 3 different mics. none of them on zoom would allow the breath. I adjusted every settings to max input, max gain, tried everything and zoom only picks up the first second of the breath and then suppresses the rest, I am breathing loud and fast through

Title. I'm taking a Shakespeare class and we watch clips from movies based off the plays sometimes. Every time a video is shared, I can only ever hear the voices. No background sounds or music, just complete silence unless a character is talking. What could be the problem here?