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If I create a new whiteboard during a meeting, we can both use it without a problem for that meeting. The next day the whiteboard still shows normal status with no View-Only tag.A week later, when we meet again, the whiteboard has a View-Only tag added to it automatically without me even logging into zoom or doing anything in between that time. This happens every week when I meet with my teacher. It can not be removed, you can not choose Collaborating when opening the board because it thinks I am not the owner of my own board. You can not touch (iPad) or click (PC) on the View-Only displayed at the top to change it in any way. You must copy the board and create a new one, which will again become View-Only automatically after a week's time before the next meeting. How in the world do you remove this tag or prevent it from ever being applied to your board in the first place and how do you allow yourself

I have zoom workplace client installed on my laptop. When i share screen, black window boxes were seen on the shared screen. I then chose "secure share with windows filtering option in Advanced settings of screen share. The black boxes disappeared but when Im annotating on my shared screen, the participants are not able to see. This happens only when i have chose secure share with windows filtering option and not with any other option. This was never the issue with my old laptop. But ever since i installed zoom on my new laptop, I am facing this issue.Please help me sort this out

Здравствуйте, помогите, пожалуйста. У меня не работает видео. Камера исправна, она включена, но при конференции просто черный экран горит.

I have a work Zoom account managed by my org and a personal account that I manage. I want to integrate with Google as an Add on so i can set up my personal meetings directly, but Google keeps defaulting to my work account. I've tried uninstalling the app on the google side, deleted the google integration from my work account on the zoom side but nothing I do is having any effect. Can anyone advise. I'm new to Zoom too, more familiar with Google Meet but wanted to just use one provider for meetings. 

Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried in their inbox. Is this possible within Zoom or do I have to copy the invite to an external email provider such as gmail or outlook to achieve this?  Thank you

Hi. this is very recent. When I share a video, I can't share the sound with other people if I have my headphones connected to the computer. I've tried many changed on zoom, but I can't fix it. Or do I have to change something on the computer? help, please. Thanks

How can I create a survey after any regular Zoom meetings. Idea is to create some customized Survey and that will be asked to people while leaving the Zoom meeting, or at the end of the meeting. (I don't want to make that as a webinar)

Hello Zoom Community,I'm experiencing two challenges with Zoom Docs that I hope someone can help with:Tagging External Collaborators: I've invited someone outside my organization to collaborate on a document, but I'm unable to tag them in comments. The tagging feature works perfectly with my internal team members, but not with this external collaborator. Is there a specific setting I need to adjust to enable tagging external users?Nested Folders Structure: I'm wondering if there's a way to create a hierarchical folder structure in Zoom Docs. Specifically, can I create subfolders within existing folders (second-level folders)? If this feature exists, could someone explain how to set it up?

Hello, I have a meeting with over 700 registrants.I'd like to resend the confirmation email to all of them, but unfortunately under Meeting/Registrations I can resend the email just to the people 1 page at the time.I have 50 pages of registrants, and I should do the process manually 50 times 😕😕 Is there another way to resend the confirmation email to everyone?

Salut , je cherche à lire un enregistrement dont j'ai le lien et code secret . Cependant impossible de lire , message : "vous ne pouvez pas voir cet enregistrement . PAs de permission." est ce que qqn pourrait  m'expliquer ? La personne m'a envoyé différents liens pour pouvoir lire cette vidéo , toujours la même réponse à toutes les tentatives . des idées ?  par avance merci C. 

In the calendar download is there a way to change who it says hosted by or change any of the text?

Hi - I had a 1 hour meeting a few hours ago and there is no sign of the recording. I am the administrator and have checked all folders but no sign of the recording. The last time I recorded it was available almost immediately. Does it sometimes take a while to show? I thought it would at least show that it is processing, but there is no sign of the recording at all.

Hi All, [SEE UPDATE AT BOTTOM] We are a school with Zoom VOIP phone service and a mix of Polycom VVX 311 and VVX 411 phones.  In one of our buildings, we perform intercom paging by calling into an Algo 8301 IP Paging Adapter which is paired to a Bogen PCM2000 zone paging system.  When the algo receives our call, it plays a chime to let us know it has answered.  We then need to press some buttons on our phone to signal to the PCM2000 which zone we would like to talk to.  For example, the button press we use most often is *01 to page to just our internal building speakers. Our issue is that the button presses are very laggy when we do them from the Polycoms.  The tones don't come out right away and often come out in a burst all at once.  It doesn't matter how fast or slow we dial the sequence.  There's always an unpredictable timing to the tones coming out.  Because of that, we frequently

Whenever I group by date, whether its year or by month it is ALWAYS one behind. So if the date is 9/15/2024 and I have it grouped by month, the date above it will show "August 2024," and if i have it grouped by year, the date above will show "2023."  

I'm following the enabling Q&A instructions found here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058425  Instructions are:Account Management then Account Settings.Click the Meeting tab.Under In Meeting (Advanced), click the Q&A in meetings toggle to enable or disable it.BUT I don't see an Option #3 i.e. to toggle in-meeting Q&A to ON :(.I'm using the Zoom online web version.

Can you change option from only host being enabled to start a meeting that has already been scheduled?  My colleague is wanting to allow anyone to join to be able to start meeting.  Can you edit the option once meeting has been scheduled by the host? Thanks! 

Hello, As I share my screen, I notice black boxes appears from the floating toolbar or other options I may use while sharing.  The black boxes appear directly in the middle of the screen blocking content on the screen and a HUGE distraction to meeting participants.  This happens every time I share my screen or others share their screen.

I have zoom desktop client installed on my laptop. When i share screen, black window boxes were seen on the shared screen. I then chose "secure share with windows filtering option in Advanced settings of screen share. The black boxes disappeared but when Im annotating on my shared screen, the participants are not able to see. This happens only when i have chose secure share with windows filtering option and not with any other option. This was never the issue with my old laptop. But ever since i installed zoom on my new laptop, I am facing this issue. Please help me sort this out

Since ZOOM updated yesterday, I cannot find my recurring meetings

I bought a Zoom line to keep my personal cell phone and business number separate. I've been able to set up the phone so that it rings and I can make calls out. However, when anyone calls my business line, my cell just rings like normal. I can't tell if it's a call for my business or if it's a call to my cell. It shows the caller ID, but that doesn't differentiate between personal and business.I'd like to know if it's a business call so that I can answer like, "Thanks for calling ABC Business."Is there a whisper message feature or some way to mark which calls are coming from my business line? 

 Dear Zoom Support Team,I am facing a recurring issue while using Zoom on my Samsung Galaxy Tab A9+ 5G. My internet speed drops significantly only when I open a Zoom meeting.Details:Without Zoom: Download speed is around 42-45 Mbps.With Zoom: Speed drops to 8-10 Mbps.Device: Samsung Galaxy Tab A9+ 5G (Fully Updated).I have tried all possible troubleshooting steps, including:Reinstalling the Zoom app.Changing DNS settings.Limiting video quality.Closing background apps. Despite this, the speed drop happens only while using Zoom, making it difficult to attend smooth online classes. Other apps (like YouTube) work perfectly fine with high-quality video even when Zoom is slow.Request:Please help me resolve this issue or advise if there is any specific setting I should change to improve Zoom’s performance on my device.Thank you in advance for your assistance.Best

zoom을 통해 수업을 듣고 있는데, 강의자가 아닌 경우 수강생들은 마이크를 꺼놔야 합니다.그래서 수강생들은 채팅을 입력할 수밖에 없는데, 채팅을 입력할 때 한글 자음과 모음이 계속 분리되는 문제가 있습니다.어떻게 해결해야 하는지 아시는 분 있나요? 예를 들면, '안녕하세요'라고 입력할 경우, 'ㅇㅏㄴ녕하세요'로 입력됩니다.그래서 자음과 모음이 분리되지 않을 때까지 같은 단어를 여러번 입력해야 했습니다.제가 'ㅇㅏㄴㅇㅏㄴ안' 이런식으로 '안'이라는 글자를 3~5번 입력하다보면 언젠간은 자음과 모음이 붙은 형태로 글자가 입력됩니다. zoom 외에는 한번도 이런 경우가 발생하지 않았습니다.크롬 브라우저에서도 정상 입력 되고, 개발자 개발툴인 vscode나 cursor.ai 등등 다른 곳에서는 글자의 자음과 모음이 분리되는 현상이 전혀 발생하지 않습니다. 오직 zoom에서만 발생합니다.

hello! I can't find any solution to a problem i started having last week. I never had it before and I've already tried several things but I can't solve it.the problem is that every time I want to share screen, I can't share the sound if I have my headphones connected ( they are not bluetooth ones). If I disconnect them, my students can listen. I'd like to make it clear that the headphones are working correctly as I use them at all moments on zoom. This problem is only when I share screen.Hope you can help me. Thanks very much    

Hello! Our IT/Zoom Admin accounts installed the Pardot package for zoom. It seemed as if they added me and my team to the list of people who can access it. However, when I go to add pardot to my individual zoom account it is blocked saying I don't have permission. Where can I go in settings that verifies that I have the app? I would assume if it was added it would say "added/installed" on marketplace page not asking me to "add" it even though it's blocked off. It clearly says below I don't have permission to add it and I showed this to IT. However they are insisting my issue is on the Pardot side. On Pardot side I have 0 connected apps for webinars atm... I'm just hoping someone can confirm that IT needs to add permission for me to actually add the app or am I missing something????'  Thanks!

We schedule zoom meetings for trainings and webinars and interactions. We have 4 accounts and about 12 persons authorised to schedule. We are looking at scheduler to help as to which slot and which account is available