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Newcomer
May 27, 2025
Question

AI Companion not starting automatically for Hubspot calls

Most of my calls are booked through Hubspot which is integrated with Zoom, and I have the AI Companion set to generate summaries automatically on all of my calls. This has been working just fine since the AI companion launched, however all of a sudden last week any calls that I had in Zoom that had been booked/created via Hubspot stopped having the AI companion start automatically. I have to manually start the companion for those calls. Calls that I create/start directly in Zoom have the companion start automatically. Is this happening to anyone else?