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I need my admin assistant to be able to have access to my account to schedule meetings for me. I DO NOT want to pay for her to have a pro account since she is simply supporting me; I have a pro account and she has a basic account. We do pay for a phone for her. How can she access my account besides just giving her my password? She will not be hosting her own meetings. Just setting them for me.  Is my only option to have a pro account for her?  We are a small nonprofit and want to keep costs low. 

Good afternoon, I have a pc with a USB Logitech Tap connected.   Its powered and connected to the PC over USB-C .     I see an extended windows desktop on the Tap screen and the touch functionality works great. I have Zoom workplace installed on the PC, and licenses for Workplace Pro and Zooms Rooms on my zoom account.      I am trying to get additional functionality with the Tap what am I missing?    At the moment it is operating like a pc with two monitors.  I understand the Tap with the correct licenses will give me will offer me a more personalized experience for my meeting room,. I would welcome some support as I seem to have issues finding anything regarding setting you a USB tap with Zoom. Daniel

Hi there, I was in a meeting with a colleague that gave me permission to record it, but I can't find the recording in my files aftwerwards.  Thank you in advance for your help! 

ウェビナーの事前登録に質問の項目を追加しているのですが、その質問の項目に入力された内容を確認メールに記載する方法はありますでしょうか。メール変数にはそれっぽいものは無さそうなのですが、できるのであればその方法を教えてほしいです。

We're using zoom events to run a webinar and no matter what I have selected I can't access separate audio tracks.As far as I can tell everything is correctly set up in the web interface and it's also set up to record seperate audio files in the desktop app but no matter what we do it's still only producing one combined audio track.Any help would be great

My SMS campaign tells me that because I'm a sole owner I will need further verification. They will send me an OTP via text messaging. I have not received a text message and I assume this is because I don't own a US number. Because the campaign required a US number, I put the phone number that I have just registered through zoom. Obviously, text messaging hasn't been set up yet fgor this number.My regular phone is an Australian number which is on my Zoom account profile. How can I get past this?

ウェビナーの事前登録に質問の項目を設けているのですが、自分が何を質問したのか忘れても大丈夫なように、確認メールに事前登録時に入力された内容を記載したいのですが、可能でしょうか。メール変数にはそれっぽいものは無いようなのですが･･･

Hitting select all on the keyboard doesn't select the entire conversation, and selecting the text manually only selects a small amount, not the whole text. Am I missing something?

The zoom whiteboard feature freezes while drawing repeatedly every minute or so. This occurs on two separate devices and happens due to the Zoom whiteboards feature freezing. I am on Zoom version 6.4.1. I am an educator who teaches remotely so I would appreciate a solution. it can be unfrozen by minimizing the app but this workaround is not feasible to do constantly.

I hosted a 15-20 min webinar today for about 8-9 people and I noticed that a couple of them left and came back a few times while we were speaking. Afterwards, 3 people emailed to say they kept being kicked out - no error or message, just kicked out and then they would have to rejoin. I don't know why that would be, but I'm left wondering if there were other attendees who tried to join and first and were kicked out and didn't return. I tend not to think so, but I can't be sure until I check the attendance list I guess. But any idea why they were being kicked out at all? 

Does anyone know why in the last 3 months or so when I am in a zoom meeting, I am unable to be scheduling a future meeting within zoom.

In the Zoom Admin Dashboard you are able to see your call quality. Ours usually sits right at 100%. However, today we've seen this drop to 80% which doesn't sound bad but we're having reports from our users that callers sound like "robots". Has anyone else experienced this? There also isn't a clear outlier in the bottom sections where it splits it up by device, ISP, and video codec. They are all similar. Our internet connection to most locations was stable all day so I don't think it was that.

In Zoom Sessions, people can register for our virtual event by using either their Zoom login or an email address. In our case, most people will be using the email address option. Currently, the Zoom Sessions registration process sends the registrant an email with a code. However, this is very inconvenient for many of our registrants, some of whom are signing up on behalf of their coworkers or supervisors. Is there a way to disable this security hurdle so registrants can simply enter their email and proceed?

It's not possible to tag a guest in a Zoom doc comment, which basically means you can't use a guest; otherwise, you have to write them an email to say "hey, i tagged you" which is pretty pointless then having guests in docs It only allows tagging team members.Settings do not change anything. I've checked all settings within the Docs workspace. Does anyone else have this issue with Zoom any expected resolution for that

Good afternoon! I have been researching online about if people are able to use the automated zoom caption feature to display captions onto a separate monitor and have not had any luck. When the automated captions are enabled, you can move the caption window around your screen with your mouse, but Zoom will not let you move the caption window onto another extended display even if you have "dual monitors" enabled. I am thinking dual monitors is only helpful for maybe like a speaker view on one monitor and content or gallery on the other. The internet tells me one could use OBS, so I was curious if anyone has downloaded OBS software and tried this out, or if there is another easier way to display automated captions. The specific use case for this is that we would like to project automated captions to a 65" monitor in our theater to an audience without the zoom speaker/gallery view behind it. Thanks very much in advance, I appreciate it!

hello i wanted to renew my subscription today and it showing naira suddenly it was not showing Naira again now showing dollar pls how can i change my payment method i want to pay in Naira because am in Nigeria here is my Email address ***********

I have scheduled a zoom meeting for several days from now and have already sent the log-in information to about 20 people.  Several of the people are not familiar with Zoom, and I would like to do several practice sessions with each of  them before the real meeting.  Can I use the same log-in information (Meeting ID and Password) for the practice meetings that will be used for the scheduled meeting?  In other words, if I initiate a practice meeting using the same login, will that  count as the scheduled meeting, "erase" the login information,  and make it necessary to schedule another meeting with a different  log-in and  then notify all 20 people of this change?  Thanks for your advice?

He activado la opción de poder reactivar el audio de los participantes sin tener que solicitarles permiso.Pero aun así tienen que aceptar para yo poder activarles el audio.Alguien sabe como solucionar eso?

¿Cómo hago para recuperar una grabación, así deba pagar? Hola, el 18 de marzo realicé una reunión, la grabé y llegó correo para descargar la grabación de la nube, al intentar acceder a la descarga el día de hoy me sale un aviso que dice: no puede ver esta grabación, el plan de grabación en la nube ha caducado. Ente

I keep turning on the confirmation email.But after a period of time (e.g. a few hours) the message comes back. Registration confirmation email is currently turned off. We recommend turning it on or sending your own confirmation email so that attendees can join the session smoothly. Turn On Confirmation Email. Why is this happening and how do I stop it? col

Most of my calls are booked through Hubspot which is integrated with Zoom, and I have the AI Companion set to generate summaries automatically on all of my calls. This has been working just fine since the AI companion launched, however all of a sudden last week any calls that I had in Zoom that had been booked/created via Hubspot stopped having the AI companion start automatically. I have to manually start the companion for those calls. Calls that I create/start directly in Zoom have the companion start automatically. Is this happening to anyone else?

Dear Zoom community,I’m really hoping for your help.  I’m not techy, so I’m trying to include all the relevant info – apologies in advance for any missing bits/things that aren’t clear.I have a Macbook 13” running Sonoma 14.7.1, and am using  Zoom Version: 6.2.11 (43613).  I use Zoom professionally, but as the Mac camera is such poor quality, I have been using an external camera – a Logitech for Creators StreamCam, full HD 1080p 60Fps, USB-C.  Alas, something very weird started to happen in Zoom about 4 months ago where the visual screen glitches, splitting the screen repeatedly.  This is also happening with another x2 cameras I got to try and resolve the problem – a Logitech Webcam C920 and a Razer Kiyo X (both of which are USB-B so needed a converter).  All of the cameras work fine in a Lenovo laptop running Windows, and they all work fine in other video apps on the Mac, like Google meet, Photobooth etc (although once the splitting was happening in the L

Every time I host a webinar with a panelist I have to set the screen sharing during the practice session.  Is there any way to set this as a default (host and panelists can share) so that it carries over to every webinar I set up?

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From a previous Zoom-version I had the possibility to set as a background colors. So I've chosen the color black. The effect is now, whenever I start a ZOOM-Call the background is always black and when I try to select "none" in the menu it does not react and the background remains black unless I select one of the pictures as an example...only then the black background is exchanged by the new selected one. I did some testing with Microsoft Teams and there the black background is not there....and also testings on logitec software camera settings which show no black background. This proves me that there is a bug within ZOOM (!)I'm looking forward receiving hints on how to eliminate that black background. thx!