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I received the zoom link of our meeting from the Host. I entered the passcode. I can see and hear the meeting. But I do not see a DOWNLOAD option so I can email it to those who missed the meeting. When I click on CUSTOMER SUPPORT, all I get is a blank page!What to do? Please advise and much thanks. 

I received the following email today and don't recognize the user email address. May I ignore it? Please advise ASAP. Thank you! Dr. Gerald Perman Hello,We've detected an issue with (an invalid HTML?) associated with your Zoom account, that violates the Spam section of Zoom's Community Standards . For this reason, this user has been suspended.If you wish to dispute this decision, you may submit an appeal.Regards,Zoom Trust and Safety

Whilst my face is clearly displayed when conducting a meeting, my video background is constantly darkened even though I have set the tick box to adjust for low light. Does anyone have any recommendations as to how to lighten the background. I have also unset the tick box for low light and this does not seem to make any noticeable difference.  I am using version 6.3.1 on an HP Envy 360 2 in 1 laptop and using HP's inbuilt Truevision 5 MP camera.

How do I go live on FaceBook during zoom meeting. Can you do this on YouTube?Can I do this form my phone on the app

I generally send Zoom meeting invitations via the app on my phone, and they have always automatically included the date and time of the meeting. In the last week this has changed so that it is only sending the meeting link. This is infuriating, as this one message used to act as an appointment reminder as well. Now I am having to send a separate reminder. Is this a temporary bug or a permanent change? My Zoom subsription is up for renewal soon and I'll shift to Microsoft Teams if this is going to be an on-going issue

I've been using Zoom without any problems for a few years.  All of a sudden, when i go to set an appointment, the only choices are for meetings on the hour or on the. half-hour.  But many of my meetings are on the quarter hour, like 1:15 or 1:45.  What happened and how do we fix this?

HiI am booking clients into Zoom. All but two are ok. The email addresses are fine, they show in my google and outlook calendars. Once they are booked in, they show as invited, but when i go back in, the invitees  have vanished, yet they arevstill in both Outlook and Googke Diary still.Zoom pro

What happened to the previous usage report format? I use them to produce Excel Spreadsheets to report attendance. During the active meeting, I change the names that are generic or unclear so that I can remember them after the meeting. For example, iPhone users who don't have their name changed come in as iPhone. This happens multiple times, so I can have 5 different iPhone users. I rename them to keep track of them. This new report does not maintain the name change. It reverts all of the name changes back to the original name, so I've lost all the work that I have done. I also noticed that the report does not go by entrance anymore.  Is there anything I can do to stop it from reverting and taking away all the name changes? Is there any way to go back to the previous report format? Thanks for kind responses. 

Hi,I’m reaching out regarding an issue we’re experiencing with the Zoom App integration in Zapier, specifically with the 'New Meeting Summary' trigger.The goal of the automation is to extract meeting summaries generated by Zoom. However, the connection has been quite unstable—it works intermittently, and we’re unable to identify a consistent pattern. Below is the error message which is coming up:Unable to pull meeting summariesPlease reload the page. If the issue persists, troubleshoot error or contact support.Error code: Error while retrieving: The app returned "entity not exist".I've already tried troubleshooting on the Zapier side by reconnecting the existing app connection and setting up a new one, but the issue persists.I’ve also contacted the Zapier support team, but I was wondering if you might have any insights into why this might be happening or if

Zoom Version 6.4.6The participants list in Zoom disappears when I share screen. I have to click it twice to get it back up. It does this anytime I click the screen while sharing, which is irritating because I often share slideshows. I haven't done any troubleshooting steps yet for this issue.The big issue that I'm having is that I cannot hear Zoom on my Windows 11 Lenovo IdeaPad 82XF laptop. All other programs that use the speakers work. The over-the-ear headphones by Glynznak and the Samsung Galaxy Pro Buds 3 both have this issue. They work fine with mobile Zoom on Android. The Zoom on my laptop is updated to the most current version at the time of this writing.Troubleshooting steps I have taken:Updated ZoomUninstalled ZoomReinstalled ZoomUpdated Windows and DriversDeep Cleaned LaptopRestarted Computer (several times)Removed both sound devices from Bluetooth connectionsAdded both sound devices to

Hi..I have a Dell computer. My camera works fine but when on zoom it goes very dim. Please help with fixing this. Thank you!

Hi! I am planning to buy a Logitech C920 webcam for my laptop.Will it work for Zoom? Thanks! Doctor T

How do I turn off any sort of "Suppress Background noise"?I play an instrument over zoom.  It has been working for years and now when I play a few bars my microphone mutes & the noise is suppressed.  I want to turn this off if it is heard by the microphone I want it to go through.

For the last week I’ve been unable to login or launch a meeting on my PC laptop when on my home wifi. It works on other devices at home and my laptop will connect to Zoom if I go to a public wifi. I’ve rebooted everything, cleared the cache, uninstalled & reinstalled, checked Zoom is permissioned in windows defender, tried the Zoom app and the web version in both Chrome & Firefox.Any ideas? Is this a lingering issue from the outage last week? 

So i cant get my phones to do ZTP even though they are getting ip addresses leases from my DHCP but option 66 is not working and my DHCP server is a Vm, any suggestions?

Is there a way to go live in both a FB group and on YouTube at the same time without a third party?

Hi everyone,I'm currently troubleshooting a recurring issue with Zoom Phone/Poly IP phones where SIP calls are either delayed or dropped intermittently.Details:Phones: Poly CCX 500 and Edge E300 modelsCall path: SIP calls via Zoom PhoneSome calls go straight to voicemail or drop without audioOther times, there's a delay before the callee hears ringingMy own test calls to the same numbers go through fineProblem seems intermittent and inconsistentWhat I've Tried:Enabled logging on the phones (set to Debug)Captured traffic using SPAN on switch portsCollected packet captures on both sides (caller & callee)

One small but powerful improvement would be the ability to adjust the width of borders and lines (for shapes, connectors, and drawn lines).

Hey everyone. We just updated our zoom control room for our virtual events (new Mac mini m4's with Sequoia) and we were running a show today and normally we will use the Dual Monitor setup and Pin Participants to second screen.  We noticed however, that as the show went on, a tool bar (just a normal window toolbar) would appear randomly on the fullscreen of that Second Pin.  I realized not too long ago, that the issue seems to be that whenever someone turns their camera on/off, this bar is popping up on all of the new Mac Mini's at the same time.  @ZoomZoom @zoom need some help here to figure out what's causing this because it kind of ruins the effect when we're showing these pins on to the rest of the audience and a random bar pops up

I have been using zoom for several years to host our Home Owners meetings.   I am in the US and many of the home Owners are in the UK, India, and other overseas locations.   Some Home Owners do not do well with apps and computers and prefer to dial in.   This has never been an issue, I used to just give them a local number depending on their location.   However recently when I search for local dial in numbers (ie not in the US) it tels me I need to update my subscription, only seeming to allow US numbers.   I am on the workplace Pro plan.  Has something changed or am I missing something?    Many thanks.

Someone else with a paid Zoom account started a meeting, then made me host (I do not have a paid account). I began recording to the cloud (not to my own device because I do not have sufficient space), but the user who initially started the meeting left early. After I ended the meeting (long after the meeting starter had left), the popup for processing did not appear on my end. Does this mean the recording is gone forever?

I started a webinar practice session a few days before my webinar was scheduled to begin. During the practice session, I heard from a registrant that the registration page stated that the webinar had started, with a button that said "register and join" instead of only "register. The registrant was confused since it appeared that the webinar had started days early. Is there a way to disable the "webinar has started" notification and "register and join" button during a practice session to avoid confusion?

I added panelists to a webinar and sent them their panelists links from within Zoom. One of the panelists received her link via a Microsoft Teams notification instead of via email. Is there a setting that I may have accidentally enabled to make this happen when I was setting up the webinar? Or is this a setting on the panelist's end?

Hi I am desperately looking for alternatives to Skype to call from outside the USA into toll free numbers located in the USA - does Zoom have this feature? If yes, does Zoom regular account allow calls into toll free numbers? Or does only a Zoom business account allow these calls? Is it possible to call toll free numbers in other countries from outside those countries? What are the costs to call from outside the USA into toll free numbers located in the USA? If it is possible to make these calls, where are the instructions to do so? (I do not see anything on the Zoom website). Thanks.

I have a AI SUmmary that when I try to access it, it is greyed out and a green circle with a cross line shows up which does not allow me to click on link to get it.  Can someone assist me on why this is happen