Trying to open 2nd account...
Hello, I'm a 77-year old grandmother trying to open a 2nd free zoom account on my laptop. I chose the new email address I NEED to use, entered it and got to "prove you're a human." I have very poor eyesight so use the "Play" (vocalizes partial sentences then typed into text box. 4 in a row had such terrible audio, it was hopeless to hear. I could hear try #5, I entered what I heard, and hit "verify," then "send email code." It arrived so late it expired. After a few tries, "resend" wouldn't let me try again. I have tried ALL the things that are suggested on this website to fix it and NONE work. I NEED this 2nd account to be opened with the EXACT SAME #2 email address I had chosen, the one that has all these problems. What are my options? MANY thanks!
