Hi Zoom Community,I’m currently working on a healthcare service platform that supports virtual medical consultations. We’ve integrated the Zoom API to generate unique meeting links for each scheduled appointment.However, we’ve encountered issues where:Some patients do not receive the Zoom meeting link in their confirmation emails.This is mostly happening for appointments booked via our custom system (built on WordPress).We’ve tested it on desktop and Android mobile browsers.Zoom version in use is 6.0.1.We’ve followed Zoom API documentation closely, and it’s working intermittently. Has anyone else run into similar problems with appointment integrations?If anyone wants to see the workflow we’re testing this on, here’s the link:https://ebillingworks.comWould love to hear any suggestions or fixes. Thanks in advance!

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Issue with Zoom API in Virtual Appointment Workflow

Forum|Forum|7 months ago
June 21, 2025
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Hi Zoom Community,
I’m currently working on a healthcare service platform that supports virtual medical consultations. We’ve integrated the Zoom API to generate unique meeting links for each scheduled appointment.

However, we’ve encountered issues where:

Some patients do not receive the Zoom meeting link in their confirmation emails.
This is mostly happening for appointments booked via our custom system (built on WordPress).
We’ve tested it on desktop and Android mobile browsers.
Zoom version in use is 6.0.1.

We’ve followed Zoom API documentation closely, and it’s working intermittently. Has anyone else run into similar problems with appointment integrations?

If anyone wants to see the workflow we’re testing this on, here’s the link:
https://ebillingworks.com

Would love to hear any suggestions or fixes. Thanks in advance!