Products

SummaryClicking the "Copy Invite Link" button in a Zoom meeting causes a complete system freeze on Linux (Wayland/Sway), requiring a hard power-off. The issue is 100% reproducible.EnvironmentZoom Version: 6.6.11 (6052)OS: Manjaro Linux (rolling)Kernel: 6.6.107-1-MANJAROCPU: 13th Gen Intel Core i7-1355UDesktop: Sway 1.11 (Wayland compositor)Display Server: Wayland (also tested with XWayland - same result)GPU: Intel Iris Xe Graphics (Raptor Lake-P), Mesa 25.2.3-arch1.2Audio: PipeWire 1.4.8 + WirePlumber 0.5.11Memory: 16GBSteps to ReproduceLaunch Zoom on Linux with Sway/WaylandCreate a new meeting or join an existing oneClick "Copy Invite Link" (or any clipboard button)

My PC restarts at irregular intervals during a Zoom meeting. I assume it just shuts down and restarts, but there is no blue screen.Has anyone else experienced this problem?Both Windows and Zoom are up to date with the latest updates.

I use zoom for my office (https://onemetrik.com/), and for some reason, every new week starts and my virtual background goes away. i again have to add a custom virtual background.

I have a question about Zoom meetings. 

I chair weekly zoom meetings, Participants raised hands have always displayed in chronological order in both participants list and gallery….UNTIL - i purchased a new Microsoft Surface computer. Suddenly “raised hands” now display in random order in both participants list and gallery. I can’t find any setting to fix this. Any suggestions? Many thanks. Jean

Hi everyone,I am trying to retrieve a complete list of registrants for a Zoom Event (using the /v2/zoom_events/ endpoints). My goal is to get a single dataset that includes the following fields for the whole event:Email First Name Last Name Registration Status (Approved, Pending, etc.) Join URL (The unique attendee link) Role (Host, Attendee, Speaker)The Problem:I have tried several endpoints, but none of them provide the full set of data. Specifically:/v2/zoom_events/events/{eventId}/registrants: Only returns email and status. It is missing Names and Join URLs. /v2/zoom_events/events/{eventId}/reports/ticket_registration: Does not consistently return the join_url and Role or the status in my tests.

How do you log in through your own zoom account as a cohost in another persons room?

okhere it isMy zoom meetings crash randomly for no apparent reason. The camera also turns off at will. I had no problems with Zoom for two years and now it is making my life a misery. I have reinstalled.I have updated.I have cleared the cache.I have installed the 64 bit versionI have checked the drivers.I have run all necessary updates on my PC. There is nothing left to do apart from cry.  PLEASE CAN SOMEONE HELP?

The Auto-Generated Closed captions are a very useful tool on meetings, and I know that we have the ability to save the transcripts. I would like to see an option to automatically save the transcript of meetings, differentiated based on whether I am a participant or host. Or at least a prompt. As it currently stands if I forget to save the transcript before I leave a meeting there is no way to recover it.  Tyler

Hi Zoom Community,I’m part of Esferasoft Solutions, a mobile app development company specializing in iOS app development.We’re currently focusing on improving app performance and user experience, especially during high-traffic usage.Here’s what we’ve worked on:• UI/UX testing  • Performance optimization  • Fixing crash issues during peak load  However, we still face challenges with scalability and occasional crashes. What are the best strategies or tools you recommend for optimizing iOS apps under heavy traffic?Looking forward to your suggestions and insights!Thanks in advance.

ZOOM error code 5003   network errorI have been dealing with “can not connect network error 5003 for a year or more. It takes me multiple tries to log in successfully. Sometimes I get in within 5 mins of trying; sometimes it’s 15 mins.  I have reinstalled it many times. Today, I got fed up and did a lot of research. Too much to type it all here, so I will just give you what worked for me.  First, I uninstalled Zoom. Then I asked Google AI this question. “When I type zoom.com  in the address bar, Zoom comes on for a split second, then states 'site can’t be reached, error 5003. ' What could be wrong?  Try it, you’ll get a long list of things to do and to check. I did all of it, and it was helpful, but not completely done yet.  I don’t know what version of Zoom I have, but it’s the latest Workplace as of 3/26/2026Then I looked closer at the virus software, maybe blocking things.  The video below was also helpful; I followed what it said, and it was ve

I have downloaded the windows version. When I tried to schedule a meeting the time format is in US mode. When I try to switch to the format I like, I am connected to myaccount page on the web. There the format is the preferred one.Using the settings on the windows app it directs me back to the zoom.us settings page. What can I do to have the same format in all platforms I am using my account? Thanks

Crashes during screen share. Only happening today. Both before and after current update installed. Anyone have a solution?

We’ve been using NDI with Zoom Rooms into a Tricaster successfully for some time now. Great quality. After the last Zoom Rooms update, though, I have noticed the occasional signal breakup (green horizontal bolts) on one or two random output channels. Usually, it happens during events with more than two participants, though not always. The breakup interestingly never affects the share screen output and the breakup doesn’t show on the Zoom Room screen. The quick fix has been to change the output “channel” to another NDI output. That, however, isn’t always the final solution. In time, that channel breaks up too and we switch to yet another NDI output. The Zoom Rooms box is a core i9 and the network is not stressed. I changed the Cat6 cable and no change. I am able to get NDI output using another app (VideoCom) without issue. Anyone else seen this or have ideas?

Hi,I have a problem with the video quality of the Zoom meeting I have a pro version of Zoom. In the setting, I have enabled Group HD video and still, I´m receiving/sending only 320 x 180/640 x 360 resolution.  Video quality is like from 15 years ago, not even HD. Am I doing something wrong or is this quality normal?Internet is not the problem my internet is download speed is  Mbps 100, upload speed is Mbps 78. Laptops are connected on the same network and still have the same quality. 

I had a user try to join one of my Zoom meetings last week by phone only (dial-in) - that user does not have a computer or compatible phone - and the usual number and passcode would not let this user in. I checked all of my settings and everything appears to be turned on - I also am subscribed to the Pro account. What am I missing? When did this change?

Necesito conectar Zoom a la plataforma Classonlive y no sé como hacerlo. Alguien puede ayudarme? 

Lately, whenever I start Zoom on a Windows 11 machine, it immediately opens my web browser to a Zoom shopping cart page, with Zoom Workplace Pro already in the shopping cart.  I have no interest in that product, nor in any product that is continually shoved down my throat.  I understand if you want to ASK me ONCE if I’d like to upgrade.  But to repeatedly open a shopping cart with a product already loaded into it without the user’s request or permission is really obnoxious.  How can I keep this from happening?

When scheduling a meeting on the Google calendar and using the “Zoom for Google Workspace” add-on to add conferencing, two emails get sent out. The second email indicates the part that changed was “conferencing”. Comparing the first and second email, the only difference appears to be a link mentioning the add-on is in the first email and not the second email. First email contains:```[content above removed]Joining instructionsJoining notes------------Zoom for G Suite Add-On Help------------Meeting host: [removed][content below removed]``` That same area in the second email looks like this:```[content above removed]Joining instructionsJoining notesMeeting host: [removed][content below removed]``` The dashes and the link for “Zoom for G Suite Add-On Help” have been removed.  This appears to be a

Is there a Report that would provide Meeting Attendees, with Attendee User Full Registered Name, Contact details (E-mail and or Phone)? I noticed that our Report options for meetings located under:ADMIN > Account Management > Reports > Meetings > Only offers the following options: Registration, Poll  and Survey. We were advised to use the following report as a solution; ADMIN > Dashboard > Meetings (Tab at the top of Page) > Past Meetings (Tab) > Enter Meeting ID  > Search Is there a cleaner straight forward report available that provides the following in one combined report:Attendee Full Name ( instead of user nick name, short

In the last few weeks hyperlinks now appear for the bullet point text in the next step section of the ai meeting notes. Zoom trying to get you to use their task setting tool no doubt. (We use Hubspot and Google tasks.)I use these for recap emails to customers. I need to remove the links easily. Clearing formatting in other softwares doesn't work very well and fiddly, lots of clicks.  Can I turn this formatting off? Anyone know or have work around? Thanks.

I don't see a resolution for this scenario. In-Person meeting is say in Boston (Eastern Time Zone) I set up scheduler and set Availability to Eastern Time Zone. I set availability to 7am-4pm on a specific day. When I go to the booking page - I'm located in Austin, TX - it shows the earliest 7am ET availability as 6am (as defaults to Central Time Zone where I'm at) This is confusing - if the meeting can only be in-person and it's in Eastern Time Zone - should the booking page default to the selected Eastern Time Zone and simply be greyed out - basically locked? Having folks do time math to understand that the 8am in-person meeting that they selected when they were in Minneapolis 4 days prior to the meeting in Boston will actually be 9am ET when they're in Boston - it seems needlessly confusing.  Am I missing something on how to effectively do what I'm trying to do?

I now have a white clouded border framing my display on Zoom meetings.  Can I turn it off?  If so, how?

I am an account admin and Zoom’s support routing is broken. Every time I click Technical Support, it redirects me to Billing and Account Support. I cannot reach a human, cannot submit a ticket, and the virtual agent does not work. I need technical support for a user onboarding issue (Zoom Phone + Workplace Pro). Please escalate this to a human support agent.This is the exact language that triggers a manual escalation.

I am a daily pro user of zoom and have hosted and recorded thousands of meetings in the past 5 years. So when I say this is unprecedented, I mean it. Twice in the past week, I have started a recording, checked it was on, reminded the users to click on the confirmation, only to end up with no recording at the end of the session. I know I'm not doing something wrong. I didn't suddenly forget how to walk through my very well rehearsed setup.  So what else is going on? Why the difficulty recording now? Is there a setting I need to fix?