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Alan Silverblatt
New Member
March 29, 2026
Question

Zoom keeps opening a shopping cart

  • March 29, 2026
  • 1 reply
  • 10 views

Lately, whenever I start Zoom on a Windows 11 machine, it immediately opens my web browser to a Zoom shopping cart page, with Zoom Workplace Pro already in the shopping cart.  I have no interest in that product, nor in any product that is continually shoved down my throat.  I understand if you want to ASK me ONCE if I’d like to upgrade.  But to repeatedly open a shopping cart with a product already loaded into it without the user’s request or permission is really obnoxious.  How can I keep this from happening?

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    March 30, 2026

    hi ​@Alan Silverblatt ,

    I am sorry you are getting that all the time. Zoom wants you to upgrade, they are doing a push at the moment. Consdiering what poeple pay for their mobiles phones, I think zoom is great value for money.

    There sort of nags are everywhere now, when you are getting a product for free.

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Zoom Community Super Champion.

    Zoom Developer Champion

    Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

     

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