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I have “Enable Waiting Room” active in the Zoom web settings, but normally use the option on the in-meeting Participants window to “Disable Waiting Room” after the meeting starts so I don’t have to keep manually admitting the latecomers.  But with the new update, that option to “Disable Waiting Room” seems to have been removed.  Is this correct?  Is there a way to turn that back on?  Is that controlled by a local admin setting? Note that I’m not seeing “Disable Waiting Room” as a greyed out option, it’s not visible at all on any setting screens or drop downs.  Also, I do also have a passcode set, so the waiting room wasn’t my only security setting in case there was a “must have one security option active” rule.

I regularly (1-2 a week) get added to webinars by random people/companies that I never asked to be joined to. Yes, they’re kind of in my industry (IT), but I never accept and often, when trying to get removed, end up in a loop I can’t get out of. Never used to get this with Zoom in previous years. Is there some setting I need to turn on/off? I get enough spam on my phone without having to deal with it on Zoom. Would have asked a rep, but appreantly the AI bot couldn’t figure out I was logged in and kept demanding I logged in before talking to a rep.

Zoom has started enlarging or zooming in the video and appears to randomly move about. Dual streamed, for a while now, via VMIX to a different output where things look completely different. The same video feed is supplying both outputs and have for the longest time been exactly the same. Now Zoom looks horrible, very close up and the motion seems weird and random. It almost looks like an AI is trying to focus on some preferred point. This is new, and I don’t know what is causing it.

https://github.com/zoom/zoom-sdk-android?tab=readme-ov-file

I have receiving the error=1 in Android Zoom SDK. I have integrated with the help of this GITHUB link - https://github.com/zoom/zoom-sdk-android?tab=readme-ov-file I have changed target SDK 33 to 34 and new changes in gradle. In 33 SDK and gradle all is working fine and the user can also join the meeting. But this same flow is not working in 34 SDK. I have received Error_code=1 I have researched many sites and AI and I found mobilertc.aar and commonlylib this two file I need new file which is support in SDK34 and grandle. FYI - Old .aar and commonlylib are not worked and app has been crashed.Thanks, Pankaj 

The Avatar tab is completely missing from both my Zoom app (Background & Effects) and my web account settings. Another account on the same free plan has the Avatar feature available.Please help restore this feature to my account. 

How do I add an alternate host to a meeting I didn’t schedule?

Hola quiero hacer una reunión para 17 personas, que dire mas de una hora, tengo que pagar por algún plan o algo? Quien me puede guiar además para el uso de zoom para mi reunión 

アカウント設定を編集する特権のある管理者として、Zoomウェブポータルにサインインします。 ナビゲーションメニューで [アカウント管理] をクリックしてから [アカウント設定] をクリックします。 [ウェビナー] タブをクリックします。 [ウェビナー内] で [ブレイクアウトルーム] トグルをクリックで切り替えて有効または無効にします。ブレイクアウトルームが表示されない場合は、どうしたらよいですか？何を確認しますか？どこかの設定変更が必要ですか？

 Hi everyone,I’m currently working with ZRA and trying to update the information in the Deal Info tab within a specific conversation. However, I haven’t been able to find any API that supports updating this data.I’m not sure if I’m missing something or overlooking the correct approach. If anyone knows whether there is an API available to update Deal Info, or has experience handling this, I would really appreciate your guidance.Thank you very much!

After the update, my annotations don’t show correctly. They only show if I’m on the zoom tab. Before, I could open the tab I was sharing and hit the annotate button. Now that doesn’t work. Also, when I share my screen, I can no longer see my student’s video. This only happened after the update. I have been using Zoom for years, but this will greatly effect the efficiency of my tutoring business. I have to continue to switch tabs to zoom in/out and scroll down the page I want to annotate on because the annotation only shows on the zoom tab. 

We have been using SMS for over a year, maybe close to two years, and never had a problem.  But just starting today, nobody can receive or send SMS messages on their Zoom lines.   Did something change in the last few days to prevent this from working. I Do have an active 10DLC campaign for all my numbers. 

This red dot from the Zoom dock icon needs to go. It entirely bypasses the system preferences, even if you disable badges and notifications the red dot persists as long as you have unread Team Chats.This is entirely unnecessary and horrible UX design.  

I have ‘scheduling permission’ to schedule meetings for another Zoom account. In web browser view as well as Zoom workplace app on my desktop/laptop (Mac and Windows), I am able to see all my upcoming meetings - my own as well as those that I have scheduled for the other account (In Zoom workplace app on my desktop there’s a button to toggle between the two and I can see and access that).But in my iPhone mobile app, it is weird. When I uninstall the Zoom app on iPhone and reinstall it, I am first able to see all my upcoming meetings (my own and those scheduled for the other acct) under ‘Meetings’.HOWEVER, if I then close the iPhone app and reopen it, now I am able to see only my own upcoming meetings and not those I scheduled for the other acct (the ‘all meetings’ view I had earlier under Meetings disappears). Nor am I able to find any toggle button or pull down anywhere, where I can choose which account’s meetings it needs to display.I want to be able to see th

I've been searching Settings but can't see how to turn AI Companion off, absolutely and completely. How do I do this?

I teach virtual classes and need to see the students while I am screen sharing.  Until a few weeks ago, this was not a problem.  I have watched various videos for help but I do not have the option of “Show Video Panel” when clicking on “More”.  Please advise.  Thanks!

Running Zoom version Version: 7.0.0 (77593) on MacOS Sonoma. I cannot see things in dark mode but Zoom now defaults to dark mode and setting the mode to light using Settings/General and clicking on the light option does not work.I have verified that I have light setting in both the main zoom desktop and in individual meeting settings and it persists in displaying as Dark mode!How do I get it back to readable/viewable in the comfortable light mode?

Hi Zoom Support Community,I am writing for help with an issue regarding an AI notetaker named "Alfred" that automatically joins every Zoom meeting I attend. I am using a free personal Zoom account on a Mac with all system and Chrome updates installed. This bot appears whether I use the Zoom desktop application or the web browser. I cannot find "Alfred" listed as an installed app on my laptop or within my Zoom account settings. Currently, the bot can only be removed if I am the meeting host. In meetings where I am a participant and the host is also unable to remove it, the bot remains in the session. I have been unable to find any information online regarding this specific tool or how to disable it. Could you please help me identify why this is happening and provide instructions on how to permanently prevent this bot from joining my meetings? Thank you!!

I have a monthly meeting that occurs on the third Thursday of the month. In want to add one additional occurrence that is on a different date. I recall that is used to be that if I went in to manage the meeting and clicked "Show all occurrences," that at the bottom of the list, there used to be a button to add a single occurrence.  I don't see that anymore - can someone advise me? This is what I see at the end of my list of occurrences, there's no option to add another occurrence:  

Hi everyone,We are currently facing a critical application-level issue with Zoom version 7.0.0. Issue Summary:Zoom is consistently showing “Offline” or getting stuck on “Connecting…” across multiple devices and platforms (desktop, mobile, different networks). Observations: Issue is not device-specific Issue is not network-specific (tested across different ISPs) Occurs on multiple accounts/devices Other internet services are working fine  Troubleshooting already done: Reinstalled Zoom on all devices Cleared cache / data Switched networks (WiFi / mobile data) Disabled VPN / firewall Restarted systems Impact:This is a blocking issue

With the old Zoom UI clicking the video or audio settings opened a  new window with all the settings including the, “General” tab. This was very easy to navigate. Now if I click on Videoo settings a side panel opens which resizes my Zoom window on the screen. After i close options, I have to move and resize the window again. I find this very difficult to use. Also, the “General” option is missing. How can i revert back to the old UI where all the settings including the “General” tab could be easily accessed as a floating window? Kind regardsChris

Is it possible to schedule more than three sessions on the same day within a recurring session webinar?Is this limitation specific to the Zoom Webinars Plus product? My use case involves scheduling four sessions on the same day within the same event. 

I have a Zoom Workplace Business plan. Is the "streaming" feature available? I see it in the "Meetings" section, but the settings are unavailable...

When did hosts stop being able to assign directly from the waiting room to a breakout room? The new Zoom Workplace Application offered an amazing feature that allowed Host and Cohosts to view the waiting room, assign the participant to a breakout room and admit. The participant would go directly to the Breakout Room and bypass the main room. (Referenced in the “2 new features you might have missed” Article) My coworkers and I have noticed one by one we are losing that functionality. Can this be fixed?