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Is there a plan to add a setting for phones to start the Zoom AI summary automatically when starting or joining a call?Transcriptions are able to do that today; seems logical that the AI summary could do the same.  Also, are Zoom AI Summaries going to be available in Contact Center? Thanks

When I share an MS-Word document, other participants in the meeting only see a black scree

When I join Zoom, it automatically closes after about one minute. I have tried switching my internet connection by using a hotspot, and I have also tried joining from a different device, but the problem persists. Zoom keeps closing automatically after one minute. Could you please explain what might be causing this and suggest possible solutions?

I am not getting my Zoom transcripts.  I go to Recordings & Transcripts>Transcripts and the list is empty I am using Zoom WorkPlace Pro.  I am the owner of the account and the only user. I believe that also makes me the administrator. I am not getting any error codes. I am using a Mac MiniI have record to cloud turned on under Settings>Cloud recording>Allow hosts to record the following to the cloudI have turned on Settings > Create Audio Transcript  under the section Advanced cloud recording settingI have waited days for a recording to be transcribedI have searched the Zoom Community and found people having the same problem in 2024.  

The Home tab on the App only shows the non recurring meeting schedules under "Today". Under Recurring Meetings it has the list of meetings but their Schedule is not shown and the App does not remind me or ring for an upcoming recurring meeting when I am inactive in the desktop.  I am missing a lot of recurring meetings because the list has the completed recurring meeting also in the list for that specific day. Thanks in Advance.

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.   You’ll learn how these updates can: - Streamline workflows and boost productivity - Support teams of all sizes, from SMBs to enterprise - Learn how to apply these updates to real-world workflows   Bring your questions! We will wrap up with a Q&A session with our product experts!   Register Now!

As a non profit organisation we got reduced pricing for our Zoom Workplace Pro account.Now we want to add Webinars.What do we have to do to get reduced pricing for Webinars as well?What is the right way to buy the additional plan?Thanks for your help!

Hey FamI have long had an issue with the chat window jumping around whenever a new message comes in, or trying to scroll around. It never scrolls fluidly, jumping around as I get toward the end of the messages. This makes it very difficult to read the messages, obviously, and is a frustrating hindrance to communication.  This has happened for years, across devices and versions for me. I see *some* mention of related issues in the forums, but not a lot. Please advise! Thank you!

How do I dial a user's extension so that my call goes directly to their voicemail; I do not want their phone to ring at all. This will be used for after-hours IT notifications and do not want to disturb the end users.

 Hello,I have some problem, when my cursor leaves the button "Add reaction" the popover disappears, and I can't add any reaction. Could anybody help me? 🙂 The GIF with my problem: https://ibb.co/G4mY3wGK OS: Manjaro Linux (5.10.244-1-MANJARO)DE: KDE (6.3.6) & WaylandGraphics Processor: Intel Iris XeZoom: Last Version (6.6.0 (4410)) May be somebody know about my problem, and how to resolve it)

I’m just starting with Zoom. The only problem I’m encountering is as the host. I have some short videos that I would like to play on my screen and share with the participants. I’m testing this with a couple of computers in my own home and I can screen share a folder on the participant side, but when I click on the video to play it nothing changes on the participant screen. In other words, it’s still just the icon of the video not the video itself. I’m sure I’m doing something really stupid but for the life of me, I can’t figure out what it is.thank you for taking the time to read this!

Changing the color of the side bars to white might eliminate the need for a ring light when in a meeting. The brightness of the side bars on the screen could serve as a built-in light.

I have a paid Zoom account. When I go to "add alternative host" it won't let me fill in any address at all. (The box is greyed.) I tried this both from my desktop and the app.  

Anyone else experiencing a total outage of Zoom meetings today? I'm unable to connect to my meeting as of 1:00 PM EST.

I recently created a Warmly account through Zoom. The name tag is cool, but there was no easy way to turn it on and off in the middle of a call, so I deleted it from my Zoom account and I deleted my Warmly account, but the name tag continues to appear on the screen when I'm sharing my camera. How can I get rid of this? 

Tried 3 different usernames on two different windows 11 insider program 10.0.22623.730 logins.  Uninstalled zoom client 5 times, shut down and booted 6 times.  Used browser on zoom meeting today, but camera didn't work.  Clicked on profile photo, then settings to no avail.  Clicked on settings gear icon to no avail.

We are having hackers attack our zoom meetings and sending 1000s of chat messages at once. Is there any way to delete all of them at once instead of having to delete them one at a time?

We have been experiencing several Zoom meetings over the last several weeks that have been getting "unstable network connections" and freezing video and audio.  We had not been experiencing this for the last several years here in the office with multiple calls happening every day.  Our internet connections speeds have remained very fast and showing no issues during the same time these zoom issues occur.  Is there something we should look at on our Network Firewall that could be impacting this?  We recently did update our Firewall on our network. Any other ideas would be greatly appreciated. 

A few weeks ago I started getting “Your internet connection is unstable” messages during meetings, and it was true – I froze momentarily for others and they froze for me. So I called the cable company and a tech support rep said he saw the problem, could fix it remotely, and did. Only it happened again. So I called again and the rep said I needed to replace my modem. So I did and it happened again. So I called again and they sent someone out, who said the coax cable had degraded and he replaced it. And it happened again. So I made a fourth service request and the guy replaced the new modem with a newer modem. And it happened again. I’m at my wit’s end; at this point, I can’t believe the problem is the cable connection. But what else could it be? I use Windows 11 with a new Dell laptop and a single wi

For Toastmaster meetings, we commonly rearrange the faces on the display so the Speaker image is close to the webcam.  Looking at the "webcam / Speaker image" simultaneously, gives the impression, to the Speaker, that the audience is listening. If we cannot place the Speaker image close to the webcam, it appears to the Speaker, that the audience is not listening.  We do not want to give the impression that we are ignoring the Speaker, because it is a boring Speech. I suspect that there are thousands of Toastmaster clubs who use Zoom.  There are quite likely more small groups than large groups who use Zoom. It would be better if we could "always" rearrange the images on the screen, even if someone raises their hand.

Hi Zoom Docs Team:It would be a major improvement to be able to (optionally) include a breadcrumb navigation element on zoom docs. I can manually create one now . . . but I would prefer that it be automated to keep the links connected properly.  It would look something like the navigation you have on this forum:     

As I was trying to upload my branding as a background there was a picture of a rainbow filter like and now I can't remove it. I have a webinar coming up and I need to have this background removed. I removed the cache and emtied the trash. Rebooted multiple times. Please help!

I have several sites listed by cities.I'm trying to limit digital content admin rights to just a few units at each location. When I go to the specific device, I'm not able to just give to each unit. it's grey out and to the far right, I see: Using Account Settings. I don't see an option in account settings to list digital content admin settings per device. I don't want to give access to a Floor settings, I want each unit. thanks

 Does anyone know Zoom policy of free call for teachers during Covid 19? Is it still available in Viet Nam?Thank you.

Join us on January 15 at 8:00 PT as we walk through the newest features launched in November and December, designed to help teams communicate, collaborate, and work smarter.   You’ll learn how these updates can: - Streamline workflows and boost productivity - Support teams of all sizes, from SMBs to enterprise - Learn how to apply these updates to real-world workflows   Bring your questions! We will wrap up with a Q&A session with our product experts!   Register Now!