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Can you please advise how I can sync with ICal as it is not working anymore and causing much additional effort at the moment. I do not use outlook or google and want to use apple calendar. The seemless sync was one of the main reasons choosing Zoom. Could you please help? Me and my clients are really frustrated. 

I find the live transcipt feature very useful during our calls. I don't usually make an audio recording of calls. But when the conversation is finished, I usually have to wait until everybody has signed out and then shuffle about to find the transcript,  then open it, then view it in folder and then save it in a relevant directory on my computer.  If I exit the call myself as the host, there does not seem to be way to find the transcript.  My method seems clumsy and wasteful. Is there a better/faster way to do this and can I do it after the call is completed.  TIA GB

Hi everyone,I recently experienced a local recording failure despite Zoom indicating everything was working. I’d appreciate any help understanding why no files were saved — and if there’s any hope of recovery.🧩 What happened:I joined a Zoom meeting as a participant (not the host), using an invite link.I was signed in to my Zoom account at the time.The host granted me permission to record locally.I clicked "Record", and Zoom said:“Recording in progress”At the end of the meeting, I heard:“Recording stopped”Zoom stayed open the entire time and did not crash.This was a fresh install of Zoom on a new Windows user account.📁 What I found:The folder C:\Users\[MyName]\Documents\Zoom exists.Its “last modified” timestamp matches the moment the meeting ended.❌ There are no subfolders or files inside — completely empty.I’ve enabled hidden/system files and verified the folder is truly empty.I searched my entire drive for .mp4, .zoom, .tmp, and double_click_to_convert.zoom files — not

Unfortunately, this problem persists, and there seems to be little interest on Zoom's part in resolving it. As an interpreter, I find it incredibly frustrating that changes are being made to functionality, and it seems no one has actually asked a professional interpreter whether that particular feature would help or hinder us in doing our job. Yes, we need to hear the original when we work directly from what we call the floor. However, if we need to follow an interpreter on another channel (which then becomes the original for that interpreter), having the two audio feeds is chaos! What has possessed ZOOM developers? Why would it be less of an issue for the interpreter to hear two audio feeds at the same time than it is for a participant, who can in fact disable the function as it is deemed too distracting for them, and the Interpreter?? Is it not equally as distracting or even MORE so?How can we impress upon ZOOM the need to reinstate that feature for the interpreters???? Suggestions a

The Zoom Desktop App on my new Dell laptop running Windows 11 doesn’t launch. I uninstalled and downloaded zoom app and reinstalled, the zoom version is latest. I cleared Zoom Cache. Issue is not resolved. The Zoom support could not help further and created a ticket. Any tips regarding this will be appreciated.

Hello!So: we had and have another a meeting with interpretation in three different languages (also two interpreters per language channel who take turns).The problem: the interpreter, who wants to translate something from another interpreter, hears also the original audio of the sepaker - which is chaos, because he hears two people talking at the same time in almost the same volume. As a pnormal praticipant you have the button "Interpretation" and "Mute Original Audio", but not if you are assigned as an interpreter! So how can an interpreter mute the original?I need help urgently, because we have another meeting coming up soon... Thank you!Caroline

After a recent update, I no longer have the choice to save my recordings to my computer.  That’s extremely annoying as I don’t trust the cloud and, apparently I have good reason not to.  My recordings have not showed up in the list of recordings.  That’s over an hour of recording time that I have to redo.  I am beyond furious.  Please fix this ASAP.  Also, please consider testing your software before pushing it onto us, so that you don’t cost us time we don’t have.

We are slowly getting into Workspace Reservations, which we would like to use for shared rooms we use for workshops and desk places. A problem we have is, that when a room is already booked from 10:00 - 12:00 and another user wants to book it from 11-12:30, Zoom will change the reservation times to e.g. 12:00 - 13:30 on its own, trying to accommodate. And while you still have to confirm the booking, it’s rather easy to miss, that zoom changed the time and you actually aren’t booking the time slot you want. We have had “double booking” thanks to that.Is there any way to stop it from doing that or send a warning message at least?

Hi community,I am using the system today and encountered an error.Use case: Trying to download the monthly report. Steps taken: Clicked on "Report", then clicked the "Download" button. Error message: No error message pops up, but nothing happens. The screen just freezes. Please help me fix this. Thank you!

I am not getting my Zoom transcripts.  I go to Recordings & Transcripts>Transcripts and the list is empty I am using Zoom WorkPlace Pro.  I am the owner of the account and the only user. I believe that also makes me the administrator. I am not getting any error codes. I am using a Mac MiniI have record to cloud turned on under Settings>Cloud recording>Allow hosts to record the following to the cloudI have turned on Settings > Create Audio Transcript  under the section Advanced cloud recording settingI have waited days for a recording to be transcribedI have searched the Zoom Community and found people having the same problem in 2024.  

Hi all,We run a small transportation/booking team (airport taxi flat rate service) that operates 24/7 across multiple shifts, and we're trying to set up Workspace Reservation properly for our dispatch office.A few questions:Can Workspace Reservation handle overlapping shift schedules (e.g., day shift and night shift using the same desks/rooms at different hours)? Is there a way to reserve a workspace recurring on specific days only, without manually booking each week? Does the reservation system integrate with Zoom Rooms for quick huddles between dispatchers and drivers coordination calls?Any best practices from other teams running round-the-clock operations would be really helpful.Thanks in advance!P.S. — if anyone's curious what our setup looks like, we run Airport Taxi Toronto Flat Rate (airporttaxitorontoflatrate.com), a 24/7 flat-rate airport taxi and limo service in the GTA. 

Good MorningI used to be able to copy the invitation to meetings and then paste them in an email to sent to clients, however it’s not working that way anymore.  What changed?Thanks to anyone who responds!Ginny 

Hi. I've had a Zoom account for a couple years now. Most of the time it works fine. I use it most of the time for MEETINGS. Sometimes it will not open. I have not changed anything in permissions, settings, account and my internet connection is fine. It just does not open. Here's the weirdest part. When this happens, it will not allow me to CALL into meetings using my cell phone. It will say "that passcode does not exist." It will not allow me to visit the zoom website either. I've been using computers daily for 30+ years and this is hands down the oddest thing i've encountered. Attached are screen shots of the error codes. I've tried rebooting my computer....of course. It just doesn't work. What DOES work is turning off my computer for at least 8 hours....then it will work.....like nothing happened.I'm not typing in the link wrong, i'm not accidentally calling the wrong number....and my colleagues are able to get into the meetings....it's just me that cannot.This has happened to m

Where can I find "Specify a time range (days)", in the Zoom application to display ALL of my meetings for the next 10 months? I can't make changes in "Meetings" to the date range and, when directed to "Profile," there is no place to make a change.

How do I stop Zoom from sending Meeting assets after a hearing.

Dear Zoom Support, I am a licensed paid Zoom host, and I am experiencing a serious issue with annotation tools on the Android app. I no longer have access to the Text (T) tool or the full set of 12 colours when annotating while sharing my screen. My annotation options are now limited to Pencil, Spotlight, Pen, Highlighter, Line, Rectangle, Oval, Undo, Redo, Clear, and only 5 colours (yellow, green, red, blue, black). This happens on both my Samsung Galaxy Tab A9 and Samsung Galaxy A73 phone. I have already tried uninstalling and reinstalling Zoom, but the issue remains. Strangely, my students still have access to the Text tool and more colours on their devices, while I do not, even though I am the paying licensed host.  This problem makes it very difficult to run my classes, as I rely on annotating shared documents (not the whiteboard). Please can you confirm if this is a bug or an intentional change to mobile annotation tools? If it is inte

Hi All, I am not getting any audio come through in a meeting today when people have been talking.This is not an issue with my actual chromebook speakers because I can hear the audio test tone perfectly fine, I can hear music on spotify, and the audio on youtube videos works absolutely fine.The only time I am getging any issues is when trying to hear people speak in a Zoom meeting - I can even hear the join and leave bell notification sounds during the meeting, which is even more confusing because these audio cues work on Zoom for Chrome but actually hearing people doesn't work! INCREDIBLY frustrating! Any help would be greatly appreciated!!!!

Is the absolute path of Zoom.exe always installed in the following folder?C:\Users\xxx\AppData \Roaming\Zoom\bin If not, how to get absolute path of zoom.exe?  

Hi , completely new to using zoom or any similar product . I have only just signed in and will need zoom during a meeting lasting approximately 90 minutes .  I will probably only need to use it once or twice . Which zoom package is best for me ?    

  After digging deeper into this, I found the solution, and IT IS AN APPLE “feature” that no one seems to be fond of, including me.     •    To turn off the virtual ring light border on your screen during video calls, you need to disable the Edge Light feature introduced in macOS Tahoe.

    •    
Follow these steps while your video call is active:    •        •    Look at the macOS menu bar at the very top of your screen.    •        •    Click on the green camera / video conferencing icon that appears while Zoom or FaceTime is running.    •        •    Locate Edge Light in the dropdown menu.            •    Click on Edge Light to turn it off completely (or click the arrow next to it to disable any "Automatic" toggles so it does not turn itself back on in low-light environments).

Once turned off, the illuminated border will instantly disappear from your MacBook Pro screen.
 

Hi all, My Zoom meetings started freezing every few seconds. It used to be so much better. My Zoom version is up-to-date.  Just bought a new high-speed Internet. I don't have any similar products running on my computer. I even close all of the apps (including Internet, docs etc) all to no avail.I wonder if it may have something to do with my account provisioned in the US but I am located in Canada??? I could be connecting to the US server instead of the  local one here in Canada. Then again, my Zoom experience was really good until a couple of months ago when all of a sudden it started giving me this freezing problem. Thinking that my 2-yr old  router could be the issue, I got a new router. The Internet speed is extremely high.  So, I don't think it has anything to do with the router.  Any suggestions would be much  appreciated.  Thank you in advance...Justie  

what's the best way you've found to schedule a meeting and send invitations? Also, to update the invitation? When I create a meeting on the website it doesn't seem to send out the invitations.  Meetings are being missed.  It used to work "okay", but not anymore. What's your process?  Also, how do you verify the meeting was received or accepted?   I apologize if this has been addressed before.

HelloI have a recurring meeting series with a number of meeting dates that I have deleted successfully. However, I am no longer able to do so. I receive the error code 403.Currently using MS Edge browser.Any assistance would be appreciated.

I have been using the my notes feature for non-zoom meetings. Until this week, I was able to view transcript and summary. Sometime this week, I can see that the notetake transcribe the meeting correctly (I can even assign names to speakers successfully during the meeting) But when I click “DONE” and go back to hub / my notes, the entry for the meeting is present, but the transcript is empty, and therefore there’s no summary. Anyone else seeing this?

Transcripts stopped working, after working for weeks for My notes.  I use Zoom Workplace MacOS Version: 7.1.0 (83064).  In the WebPortal, my settings remain unchanged.  Enable My Notes = OnTranscribe my meetings with My Notes = OnGenerate and enrich content with AI = OnAuto-save recordings of non-Zoom meetings in My Notes on mobile = OnEnable desktop notifications for My Notes = OnGet reminders to start taking notes when the microphone turns on in enabled apps. = OnEnable email notifications for My Notes = OnAllow everyone (including host) to transcribe meetings with My Notes = On This is a selling feature of Zoom.  I hope it can be resolved before deciding to use another method.