Products

I have trouble using zoom on my Ipad pro, the volume of zoom is low and ipad volume control has no effect on it. Also when a meeting is On on zoom, the whole ipad lost volume, no more sound on youtube, video in my photo album, others app, all go silent. Using the same account on computer are totally fine

When I use my HP laptop only in Zoom, I have no issues.  On Sunday mornings, for Sunday School, we have been using a camera attached via USB that also has a microphone.  This is so attendees via Zoom can see the attendees in person. Now, when I use on Sunday, Zoom will not recognize the microphone.  If I go to settings the settings are frozen, i.e. cannot test microphone or see an option to switch from laptop to camera or vice versa. How do I get around this?

Hi Zoomers.  In Settings > Security, under the "Require that all meetings are secured with one security option" I see a message that states, "Per new security guidelines, you cannot change this setting. Please contact your account admin for more information."  I don't know why I see this as this is a personal Pro One account and I am the only one with the password.  Shouldn't I be the admin automatically?  If not, how do I become the admin?  This may also keep the AI Companion setting grayed out (non-selectable).  I'd love to use that too.  I appreciate any assistance.

Hi, I am looking for 5 volunteers to watch a meeting on zoom of my speech for a college course I’m taking. The speech will only be 2-5 minutes and you would have to be recorded watching the meeting only for my teacher to see. Any interested people can comment or message me and I can give further details. I would really appreciate the help. Thank you in advance!

Hi everyone,I'm looking for help understanding an issue I experienced during a Zoom meeting yesterday.I was the host and had cloud recording enabled. However, during the meeting, the recording stopped on its own and restarted about a second later. This happened twice. As a result, the final recording is split into three separate files of different lengths.I'm absolutely certain I didn’t manually stop or pause the recording, and I didn’t change any settings during the session. Has anyone else experienced this? Could it be related to internet connectivity, system performance, or something on Zoom’s side?Any insight into what might have caused this or how to prevent it in the future would be greatly appreciated.Zoom Version: 6.4.7 (64367)Device: Windows laptopThanks in advance!

Hello,I am experiencing a reproducible issue with the Zoom desktop client on Linux.Environment: OS: Kubuntu 24.04 Desktop: KDE Plasma Session type: X11 Zoom client: 7.0.5 (3034) Package type: official .deb, not Snap Install path: /opt/zoom GPU: Intel integrated graphics + NVIDIA GeForce RTX 4050 Laptop GPU xdg-desktop-portal: installed, KDE and GTK portals detected Problem:When I try to download files from Zoom chat in the desktop client, the download always fails. Zoom opens the file save dialog, I choose a destination such as ~/Downloads, /tmp, or another folder, but Zoom immediately shows Failed.The same files can be downloaded successfully from the Zoom web version. File previews inside the desktop client also work, so the file is accessible and the network side seems to be fine. The problem appears to be specific to saving/downloading files from the Linux desktop client.What I tested: Verified write permissions: touch ~/Downloads/test.txt && rm ~/Downloads/te

Several recordings have split at awkward times.  None are split at a break during the meeting when it's paused.  It's literally in the middle of someone speaking.  And the new recording even has different settings than the first one.  Most recently it looks like this:  4 hours of gallery view, end of file but not done with the meeting, 11 minutes of spotlight view, end of my meeting.  Why start a new recording after 4 hours here, and in another meeting it did the same thing 7 hours in and split into a new recording for the remaining 35 minutes.  AND THEN one time it split three times in a 20-minute recording.   Like, what's the algorithm here? And please no Bots or copy/paste "Zoom specialists" responding with check settings or how to get to settings, etc..  We're four years into Zoom being the norm, so trust me when I say it's not there or in any of the settings platforms because I've double-checked before EVERY meeting.  It'

Hi there,I recorded a Zoom meeting, and for the first time ever Zoom recorded it in parts.This never happened before. Does anyone know why?And how I can avoid this/make sure it does not happen again? Thank you!RegardsLaura

Recently, when I choose Stop Video or to participate in a meeting initially with Video Off, it just shows my Name. Previously, it was showing my Profile picture that I selected specifically for the purpose of providing some sort of visual presence. I can't find the Setting to restore my Profile picture to this status.

Some of the Zoom Meetings I run require them to be like webinars, participant listen only and chat. When I login and set-up the program under Host Tools I disable all participant options except Chat.  I make all my presenters co-hosts so they can have the webcam, mic, and share features.  This works great in the main room but when everyone moves to a breakout the co-hosts still have their webcam, mic and share capabilities but it seems that the participants (at least some) can now turn their webcams and mics on. I thought the main settings for participants would also carry over to breakouts.   Is this incorrect or am I doing something wrong?

I want to enable closed captioning on my Zoom calls, but do I understand correctly that only the meeting host can do that?I don’t understand why Zoom doesn’t allow this. Is Zoom planning to update this?

I have Zoom events & webinar. We’d like to leverage the zoom platform to provide registrants on-demand access post webinar. I just don’t see it anywhere or how I can access it. Can someone please help? 

September 30th: AI Companion worked with no issues all month.October 1st: it stopped working completely.It shows as “on,” I’m on a paid plan, and everything looks correct — but it’s not triggering summaries at all. I’ve already lost 4 meeting summaries.Is anyone else experiencing this?

I need to do a pre-recorded powerpoint presentation with sound. I need to be able to utilize it at other times as well as if needed, send it to others via a possible link.  Is this possible and if so, I would I accomplish?

I created a recurring meeting over a year ago. It no longer appears in my Meetings list, but it is still active, as I and other members of our group use it every week. I would like to edit the configuration of that meeting, but I do not see any mechanism for doing so during the meeting (when I am host), and I do not see any mechanism for accessing the meeting from the webapp homepage. Creating a new meeting and ensuring the new meeting id and passcode get to all the members, especially those who have not attended in a while, would likely be very disruptive. Is there any way to access the meeting? A similar question was asked by @AASaharaClub but not effectively answered in this post: https://community.zoom.com/t5/Zoom-Meetings/My-list-of-meetings-does-not-include-one-recurring-meeting/m-p/201824

When conducting 1-on-1, standard Zoom meetings, the participant I have invited, or who invited me, has a black dot matrix pattern superimposed on their screen window when I view them.  They do NOT see the pattern on my face from their end, and I only see the pattern lightly over their face when their video is on (Note: there is no pattern if their video is off or when they share their screen).  When I'm in a meeting with more than one participant, I do not see the dot pattern if there are more than one participant, beyond myself, in the meeting (that I can recall).   I am not aware that I ever adjusted any settings in my account, and I do not see any settings which seem to address this issue.  Thanks! 🙂 

 Hi,  I run online events for a client and I am trying to get a true 1080p picture in the speaker's video window in Zoom  Meetings.  What we have:  1. Zoom Meetings license with the Enhanced Media add-on assigned to the host.  2. In the web portal, Settings > Meeting > Media Settings: Meeting-HD Video Quality set to Full HD, High bitrate video ON.  3. Zoom desktop client 6.7.5 or newer, HD enabled in video settings, virtual background off, full screen on the receiving side.  4. The video comes from a vMix production at 1920x1080, sent to Zoom as a virtual camera over NDI.  5. Upload bandwidth at the sending location is well above the 20 Mbps recommended for high bitrate video.  Result: the speaker's window still does not reach 1080p. We followed the Enhanced Media article step by step and nothing changed.  The event format matters here, so a Webinar license is not an option:  1. About 300 participants in total.  2. About 20 of them keep their cameras on at the start of each sessi

Hi everyone,I'm looking for a Bluetooth headset or earbuds that have a hardware/device-side microphone mute function that works independently from Zoom's mute function.I'm using Windows 11 and Zoom for remote work. What I want is:Zoom should still show my microphone as unmutedI press a physical mute button on the headset/earbudsThe headset itself stops transmitting my microphone audioThe other participants cannot hear meZoom's mute status/icon should not changeThe reason is that I sometimes have children making noise around me while I'm working from home. I want to be able to temporarily mute my microphone without Zoom showing that I have muted myself.I've been looking at the Shokz OpenComm2, since I found information suggesting that it may support local/device-side muting when connected directly to a PC via Bluetooth.Has anyone actually tested this with Windows 11 + Zoom?Does the OpenComm2 really mute the microphone locally while Zoom continues to show the microphone as unmuted?I'd al

Hello, I am writing to request full native Wayland support and optimization for the Zoom Linux client. Currently, many users (including myself) experience issues with screen sharing, window management, and overall performance when using Wayland compositors (GNOME/Mutter, KDE/Kwin).Relying on XWayland is no longer a viable long-term solution as the Linux ecosystem is rapidly moving to Wayland by default. We need: Native PipeWire/Portal integration for screen sharing. Better resource management (CPU/RAM optimization) under Wayland. Fixes for screen flickering and window focus issues. This is critical for users on modern distributions like Ubuntu 24.04/26.04 and Fedora.

DescriptionI'm building CallALink, a User-managed OAuth app that lets users connect their own Zoom account so CallALink can create/delete Zoom meetings on their behalf via the API (meeting:write:meeting, meeting:delete:meeting scopes). Development works correctly end-to-end. On the Production tab, App Credentials shows both Client ID and Client Secret completely blank, and clicking Regenerate on Client Secret fails every time. This is blocking Scopes/OAuth URL generation and Publish for Production.How To Reproduce1. Authentication method / app type: OAuth, User-managed app2. Go to app → Production tab → Basic Information → App Credentials3. Client ID and Client Secret fields are both empty (Development has valid values, Production does not)4. Click "Regenerate" next to Client Secret5. Error: "Internal Server Error" toast appearsAlready tried: refreshing and retrying, incognito window, a different browser entirely — same failure every time.App name: CallALink

For the past Six months, I have been using the Premium Zoom version, and recently(5 days back) I have installed Read.ai and Phantom for notetaking as all of my calls involve taking notes, which is a really important aspect. Since the past two days, I am experiencing that the app pushes me out of meetings after 30-40 minutes and then rejoins me automatically within 20-30 seconds; the other member is still stable. The same thing occurs after 20-30 minutes of conversation. During today's meeting, I was pushed out for 2 times in between 2 long hours. Does anyone know of a hack to solve this issue as I cannot continue to experience this during sales calls as this will undoubtedly cause a significant amount of difficulty. I am using Zoom version: 5.13.11. Your assistance is greatly appreciated 

Hi everyone,  As a host on a meeting, I cannot share either sound or the advanced setting "share computer audio". It seems like there much be an issue with screen sharing settings? It's completely greyed out and unable to be clicked. 

There’s no other meeting platform that does this:All this corporate chest thumping about being an “AI First Work Platform”, Zoom can’t even isolate obvious spam patterns, and instead relies on its members unpaid labor to “unsubscibe” and (even worse) report to Trust and Safety.  Just do the math on that:  Dealing with this manually probably costs you more value in your own labor than what a zoom membership is worth.Its a garbage user experience.  

Hi all -   I'm using Zoom on a Neat Bar system (neat bar + TVs), and with a recent software update, the camera is automatically enabling camera tracking. This is causing issues with the video as it does not frame the room correctly.   How can I disable this camera tracking permanently? I'd like it to start with a set framing of the room each time.    Thanks!

Beginning this week (7/20/26), I am no longer able to edit and save lobby descriptions in Zoom Events. The “save” button is grayed out.