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New Member
October 15, 2026
Question

Zoom 7.2.1 on Debian 13: webcam freezes or turns black when selecting any virtual background

Environment

  • Debian 13

  • i3WM, X11

  • Zoom Workplace 7.2.1 (5760), DEB package

  • NVIDIA GeForce RTX 4060

  • NVIDIA driver 550.163.01

  • USB webcam: Microdia 0c45:6366

Problem

After upgrading Zoom to version 7.2.1, the camera preview becomes frozen or black whenever I select any virtual background or the blur effect. The camera works normally again as soon as I select “None”.

The issue also occurs during meetings. The camera is selected in Zoom, and its activity indicator turns on. The webcam works correctly outside Zoom, including with ffplay.

Using a clean Zoom configuration restored normal camera operation, but the virtual background issue persists.

Virtual backgrounds worked correctly in previous Zoom versions.

This appears to be a possible regression in Zoom 7.2.1 on Linux. Could you investigate the virtual background/video processing path and advise on a workaround?

Thank you.