Freezing | Community
Skip to main content
Newcomer
October 16, 2021
Question

Freezing

  • October 16, 2021
  • 2 replies
  • 22 views

Hello, I recently updated and since then the participants video keeps freezing. Everything else is exactly the same as before the update so not an issue with internet, computer or camera. It only stops freezing if I share my screen. I’ve tried unloading and reloading but it didn’t make any difference. Can anybody help? I can’t work with it like this. 

 

Thanks

Ser Hao

    2 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 16, 2021

    Hi @SerHao 

     

    Are you using a Windows PC or an Apple computer?

    Newcomer
    October 16, 2021

    Does it matter?  Eight bits to every bite.  From Toronto to Hong Kong its a computer.