Products

How do I prevent Zoom Workplace on macOS from popping up unexpectedly every other week or so? It is disabled as a startup item. I don't have a calendar integration set. It starts and asks me to log in.

Hi all,I've been having the same recording problem with meeting and webinar recordings for some time now: some - not all - have too low a resolution. The video is then blurred in the recording (I record on my own computer).As always, I use a strong photo lamp and a screen lamp, and I also have a lot of daylight. I haven't found a way to change the resolution.  I am using Zoom recordings several times a week since 2019 and the problem only arose last year.Can anyone help me? Would be so great!

Hi thereI have installed and uninstalled Zoom more than 10 times to try prompt when I share my screen and audio the audio drivers to install on to my Mac yet there is no 2nd screen (attachment - supposed prompt screen) to ask me to install the drivers.  I've made sure my privacy also allows for Zoom to not be restricted.Please help as there is nowhere online that resolves the issue.Thanks

When i record a video on zoom the quality is very fuzzy. It has always been this way on paid and free. The HD option is always selected. Is there a way to fix this or is the only solution to use a completely different platform. 

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

Happy New Year, Zoom Community! 🎆🎉 Ready to start the year strong and get even more value from your Zoom investment? Our January Customer Success Live Sessions are here to help you do just that.   💡 Why attend? Each session helps you: Build deeper product knowledge Troubleshoot challenges in real time Discover new ways to improve productivity and collaboration 📅 January Lineup   👉 January 7 – Zoom Workplace Open OfficeYour first stop of the year! Get hands-on guidance, ask questions, and learn tips to streamline collaboration with Zoom Workplace (Meetings + Productivity solutions).   👉 January 14 – Zoom Phone Open OfficeDeep dive into Zoom Phone features, configurations, and real-world use cases with our product experts.   👉 January 15 – What’s New at Zoom Don’t miss this highlight session! Explore Zoom’s latest innovations and feature releases from the past two months, including what’s

I have a medical billing company based in apkistan providing the servics to the usa, now i need a us zoom number for my company, i tried several times to buy the number but unable to complete the process. anyone can guide me to get the zoom us number from pakistan.

I am trying to confirm the exact behavior of Zoom Events Production Studio regarding speaker video tiles.If a speaker is assigned to a tile in a Production Studio scene but their camera is turned off, what appears in the live view?Does the tile remain visible (for example, showing a placeholder, profile picture, or name)?Does it remain as an empty/blank tile?Or does the tile disappear entirely from the live output?My goal is for a speaker’s tile to disappear automatically when that speaker is not on camera. I have reviewed the Production Studio support documentation, but this behavior is not described.If anyone has confirmed information from Zoom or has tested this behavior in a live Zoom Events environment, I would greatly appreciate your input.

I'm running Zoom on Windows 8.1  daily for several years without almost any issue and I've just updated Zoom to version 5.16.1. This version redesigned the annotation tool bar. It's great you can place it vertical but now I have a problem: I can't change the size of the text as I used to do it in the previous versions. Is this problem a bug in the new version or there is a way to do it that I don't know?  Please help me solve this issue. 

Is it possible to use two poly bars for one Zoom room? I know you can use this with Huddly cameras, but using two poly bars in the same space would be amazing. I tried reaching out to HP, and they said it is possible, but it was not a confident response. 

No text available

This is super intrusive and creepy frankly.  I see you did not really address the point on this related post:https://community.zoom.com/t5/Zoom-Meetings/Add-to-Google-Calendar-SHOULD-NOT-require-google-account-access/m-p/37955/thread-id/18785 

My Zoom Team Chat has never shown sent, delivered, or read indicators. I use a Basic account and do not belong to any organization. Please reset the backend Team Chat message-status policy on my account. 

Hi, First time I have had cause to use this forum. I'm setting up a bunch of meeting for next year and I want see them all at the same time but the "NEW" feature Display period won't allow me to set a new Date Range.I'm unable to over type or select a new date range. The help ? mark is of no use what so ever. Id screen shot the proplem but can't see a way to upload it here.Stuart. 

In the new 6.0 update, every time I mute or unmute, a "chirp" noise that only I can hear is played through my audio device. This did not happen before this update and there does not appear to be any setting to disable this. How can it be turned off? It is super annoying. Thank you!

My chat box must have a glitch in it.  It automatically sends empty chat boxes to the group from me even though I didn't send them

Whenever I try to login with gmail on the zoom app it takes me to the sign in tab. But, if I select my account, it redirects me to a page which states "Sorry, something went wrong there. Try again." IF I click next (which is at the bottom of the screen) it brings me to another page which says: 400. That’s an error.The server cannot process the request because it is malformed. It should not be retried. That’s all we know. I cannot access my zoom meetings unless I am signed in with gmail. Please get back to me when possible... Thank you, Vahan

Im in need to have my account enable for full HD (1080p) as the plan is to use zoom with vMix for our broadcasts. Please Zoom staff help with this issue. Happy new years! I must say Im quite shocked that Im not able to make a simple support request to enable full HD, even with a paid account. (Pro).Regards B   

When I do podcast, I want to show my myself and the other person.  How do I do?  

Setting up a new customer, and they have purchased E220 and #450 phones.  I've not worked with Polycom before. We were trying a test to get one set up, and could not get Zero Touch provisioning to work.  Tried to find a video on it, to see what it should look like, but really cannot find anything.  The only threads I've found seem to indicate that ZTP is a big problem on Polycom.   Has anyone had any experience with the E220 and E450 phones with ZTP?

How do I get AI to work for me to summarize meetings at which I am a participant - not a host?

How do I setup a call queue to first ring two people simultaneously, and if no answer then ring to a 3rd person? I see it shown as an option in the call queue setup section (see included screenshot below, but I can't find directions on how to set it up that way. 

Does anybody know how to set up a meeting where you only record the host and not the participants? It's that possible? 

Hi, We have encountered an issue where a Zoom Room no longer shows a reoccurring meeting, but this meeting is still visible in the Microsoft Outlook calendars of the people who attend this meeting. Theres been no evidence of the meeting being cancelled, and checking the zoom portal outlook is set up to share its calendar with zoom for the people affected. Is there anything we can troubleshoot to prevent such an issue from happening or find out why the reoccurring meeting was removed from the Zoom Room? Thanks