About AmyKraushaar

AmyKraushaar · 2023-08-18 08:35 AM

Zoom has revoked my two paid annual subscription licenses without notice. Zoom billing confirms payments were made successfully in April 2023 with renewal in April 2024. Customer support tells me they saw me sharing licenses and so the system revokes...

AmyKraushaar · 2023-08-18 08:56 AM

I did - via email as I don't have live support. They just told me to buy more licenses and then "you will regain your access." But now I can't buy additional licenses either as "your plan is pending." ?

AmyKraushaar · 2023-08-18 08:54 AM

We understand -- but this is a newer policy. And it wasn't shared by email with license-holders. It makes sense. And I'm not abusing it. But last year it was ok - as I did it one time. And in the past, the Users section was a place to add your team. ...

AmyKraushaar · 2023-08-18 08:49 AM

wow. I thought it was just me and my one-person "I'm a nobody to Zoom" licenses. Did you receive any notices that they were being revoked? I didn't. But mine are paid in full, too.

AmyKraushaar · 2023-08-18 08:48 AM

Same here - My Pro Plan license and my 500-person webinar license. No small potatoes -- almost €800 which is a lot to me as a one-person business.

AmyKraushaar · 2023-08-18 08:47 AM

Same here. See above.

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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