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Pio_at_Geeks · 2022-09-13 12:40 AM

On of my users just got this error message upon trying to send an SMS via the Zoom desktop app (same happens on phone) I can find no reference to what the daily cap on SMS messages might be, but from my usage logs this person shouldn't come anywhere ...

Pio_at_Geeks · 2024-04-03 02:07 PM

You have to register your numbers as part of a marketing campaign, even if you do not use SMS for marketing and instead for business related purposes. When I wrote up the application for the marketing campaign status I was very clear that this is use...

Pio_at_Geeks · 2024-04-03 02:06 PM

Yeah, our campaign was approved back in Sept of 2022. It was a bit awkward but it went through eventually. Sounds like you might have fallen through the cracks and might want to follow up with them somehow? When I took us through the process, the tec...

Pio_at_Geeks · 2022-12-29 04:13 PM

Yes, our process back in September was successful, if a bit awkward. We did get notified recently that ALL communications were being treated as such, but we should be all set now.

Pio_at_Geeks · 2022-09-16 05:02 PM

Despite our request for an increase in the SMS count not being for marketing purposes or communication with customers, it looks like due to the regulations we still need to register a brand and an sms campaign. It is now awaiting approval. You can re...

Pio_at_Geeks · 2022-09-14 05:39 PM

Update for folks who may have the same problem in the future: I have been informed by a support ticket that the SMS limit is 20 to 100 texts per user per day. That is just really low in my opinion. There are ways to increase this limit but it involve...

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Daily Limit on SMS messages?

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Re: Daily Limit on SMS messages?

Re: Daily Limit on SMS messages?