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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Webinar wouldn't transition from practice to live

whall
Newcomer
Newcomer

‎2022-01-05 07:13 AM

We have used Webinars/practice sessions for a while and first had this issue Jan 4.  The practice session worked as expected. When "Start Webinar" was clicked waiting attendees got a loading graphic (based on reports) and were not admitted.  There were over 150 attendees waiting to get in and the Participants counters never rose above 0.

 

We were finally able to launch the webinar by ending the event for all, restarting it, connecting presenters, then going live.  Any idea what happened or potential solutions shy of ending the event entirely?

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-12 07:33 AM

Hey @whall, In a previous case with our support team that updating help you fix your problem? Or, is this still happening? Looking forward to your response! 

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Zoom Community Moderator
he/him/his

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