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Webinar URL not generating preview on socials?

nobirds
Newcomer
Newcomer

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality. 

 

I've looked into the issue and it seems that there's a problem with the robot.txt file associated with the zoom domain that we have no access to. 

 

Has anyone else experienced this, and is there a way to fix the issue? It's unclear why this happens and what triggers the issue, but I have encountered the problem several times in the last few months. 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Zoom doesn't generate previews for webinar links.  Typically these links go into a button labeled "Register".  The branding imagery and text input by webinar hosts varies greatly, and probably isn't conducive to the creation of previews.


Ray -- check out the GoodClix website.

Danielcarter127
Explorer
Explorer

Don’t share the Zoom link directly — share your own page that forwards people to Zoom.