Registration Questions on A Zoom Webinar

[emmadittmer001]

Hi There, 

I have created a Webinar with compulsory registration questions. I've had over 300 people register for the event but not all of them have completed the questions? It's all been set up correctly on my end so I'm not sure how this is happening?

Thanks, Emma

[DanaCSM]

Hey Emma,

thanks for reaching out and sorry to hear that. 

If you set up a registration with compulsory questions then the registration cannot be completed without filling those out. Can you kindly double-check that indeed all required questions were marked as compulsory when setting up the webinar? If they were, I'd recommend always reaching out to our Zoom Tech Support Team to assist you further. You can open a ticket here anytime you like : https://support.zoom.us/hc/en-us/requests/new

Best regards,

Dana