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Host can't be heard in Zoom Webinar, and Chat was disabled

Emmavs
Newcomer
Newcomer

‎2023-03-21 06:18 AM

Hi, 

I tested a webinar with a co-host last week, and the sound worked.

 

Just did the real event and my co-host could not hear me. Using a Mac, I selected computer audio, I tested the audio (hearing) and speaking and it worked.

 

I had re-started my Mac prior to the zoom webinar

 

Why could I not be heard?

Why was the Chat disabled, we have never had that before.

 

Thanks

Emma

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