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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

mobile phone

Konst
Newcomer
Newcomer

‎2023-02-23 06:53 AM

Hello, I have a problem with my phone in zoom. Only my work number is set in my profile, but my personal number also appears in the contact form. I am asking for information on how I can remove my personal number. I am attaching a print screen

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2 REPLIES 2

mwikum
Newcomer
Newcomer

‎2024-11-06 11:10 AM

I am also having this problem. Did you ever find a fix? My IT department is stumped. 

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Konst
Newcomer
Newcomer

‎2024-11-06 10:55 PM

Yes, you need to remove the phone number from the phone app, not from your account

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