Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2022-03-14 03:58 AM
I installed 2022-03 Update for Windows 11 for x64-based Systems (KB4023057) last week and now zoom keeps crashing.
I cant uninstall this particular update.
I tried downloading latest zoom, no progress
Suggetsions please??
2022-03-14 07:16 AM
@lucymichael , you may try uninstalling Zoom client and re-download/reinstall it into your machine.
Hope this helps..
If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.
2022-03-14 07:19 AM
Hello there,
When you say you had no progress in downloading latest Zoom, what exactly do you mean? Did you manage to download it from https://zoom.us/download or does it fail? If the file ZoomInstaller.exe was correctly saved on your computer, what happens when you execute it? If you did manage to install the latest version, does it mean Zoom continues to crash?
As for the W11 update, if you cant fix it from the Zoom side, you can try the 2 methods described in this article:
https://www.howtogeek.com/762184/how-to-uninstall-an-update-in-windows-11/
If that doesn't work, maybe check and ask in the Windows Community: https://answers.microsoft.com/en-us/windows/forum
Cheers.