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2023-03-14 04:04 PM
Hi,
I am wondering what changed 3-4 weeks ago that when broadcasting/sharing the screen for our weekly worship, our on-line participants cannot hear the organ music. Prior to that time period, we had no problem and our on-line congregants enjoyed joining in the singing. No they either do not hear the organ or the organ music is garbled and they only hear a note or two.
Likewise, when I meet in small groups and try to share music videos (YouTube or other on-line sources, the music doesn't play or is garbled and neither I or those in the meeting can hear anything.
Hoping that you can help me resolve this. if not, I fear we will need to find another platform for our church to use. Right now the church has and account and I have my own personal account, but this issue is severely impacting how we use Zoom.