cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

login error problem

somebodyhelp
Newcomer
Newcomer

When I signed up, I put in a fake email. I know it's wrong, but we wanted to join the domain.

Anyway, after that, when I tried to log in again, I had to write a code with this phrase.

 

"We detected an unusual login from a device or location you don't usually use or have not used in a while. To sign in to your Zoom account, check your email (***********) and input the verification code below."

 

But I can't enter the code because I don't have that email address.

Please  Help me. Please//...

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

If you don’t have access to the email address you used to sign up, you’re not going to be able to continue. 

Sign up for an account with an email you actually have access to. Sorry, that’s the way Zoom and almost every other app on the Internet works. 


Ray -- check out the GoodClix website or the Z-SPAN website.