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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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login error problem

somebodyhelp
Newcomer
Newcomer

When I signed up, I put in a fake email. I know it's wrong, but we wanted to join the domain.

Anyway, after that, when I tried to log in again, I had to write a code with this phrase.

 

"We detected an unusual login from a device or location you don't usually use or have not used in a while. To sign in to your Zoom account, check your email (***********) and input the verification code below."

 

But I can't enter the code because I don't have that email address.

Please  Help me. Please//...

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

If you don’t have access to the email address you used to sign up, you’re not going to be able to continue. 

Sign up for an account with an email you actually have access to. Sorry, that’s the way Zoom and almost every other app on the Internet works. 


Ray -- check out the GoodClix website.