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audio breaks up

MichaelKluk
Newcomer
Newcomer

When I put my microphone on mute, the audio breaks up. When my microphone is "live", the audio is fine. I have been through many of the canned answers, none of which address this. Getting customer support seems virtually impossible.   

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @MichaelKluk, and welcome to the Zoom Community! Are you using an internal or external microphone? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?