Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-03-01 06:36 PM
apple conputers get message meeting is locked all other computers work fine please help
2022-03-01 06:44 PM
@unclphil Zoom doesn't have any logic dictating a way to lock specific types of devices from joining meetings.
If your users are having issues joining, they may have been removed from the meeting previously, input the incorrect meeting password too many times, or they may be blocked for terms of service violations.
Please have your participants having issues attempt to join from the web browser to gain entry until the issues with their Mac device can be resolved.
Reference: https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Zoom-meeting
If they were locked out due to incorrect password attempts, they can attempt to join again after 30 minutes.
If they were removed previously from the same meeting ID, the host can visit their "Settings" tab in their Zoom web portal and enable the setting "Allow removed participants to rejoin." Once they start the meeting again those users can join without issue.
If the meeting is locked, the host can unlock the meeting via the security tab in the meeting window.
If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.