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Zoom not seeing my canon m50 DSLR

Tomreefer1
Newcomer
Newcomer

‎2021-09-20 05:35 PM - last edited on ‎2022-03-25 10:21 AM by Community Moderator | Employee

I’ve hooked up my canon m50 as I should. Including the canon utility.

 The camera is not showing up in the zoom video setting. It defaults to 

the FaceTime built in camera only.

im running Mac OS Big Sur and iMac 2019 intel. 

any help? 
thanks 

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-22 03:44 AM

Hi @Tomreefer1 

 

I notice there hasn't been a response to your question yet.

 

Try registering for "Office Hours" at https://zoom.us/j/844989302 and asking your question there. There an plenty of camera experts on the panel who may be able to help. Questions can be asked during the session - look out for the Chat in the session with instruction on how to submit questions.

 

You can see the format of the sessions here https://officehours.global/ and to get orinatted or to see past Q&A sessions.

 

Hope this helps.

 

Rupert

 

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