Zoom Screen Share with Intel Evo Irix(R) Graphics Card

[Sammyb007]

Hello,

I am using a decent config laptop for zoom meetings - only thing my laptop is missing is a dedicated graphics card.

Below is the specs.

• Win 10 Home - 64 Bit
• 32 GB RAM
• 1 TB SSD
• Intel i7-1195G7 processor

latest zoom client on the laptop.

The issue is - during screen share - the application (zoom) freezes and crashes. I have followed following doc and made the change - it had improved the experience but still once in a while things gets really slow.

https://support.zoom.us/hc/en-us/articles/360060419291-Resolving-Intel-Iris-Integrated-Graphics-issu...

Anyone else facing similar issue? Any tips/advice?

Sammy

[RN]

Hey @Sammyb007 it's been some time since you've posted this discussion! Are you still facing this issue with Screen share? Since then we've had some updates with our Zoom desktop client, have you tried updating your Zoom client? Or uninstalled and reinstalled?

[Sammyb007]

I have returned the laptop - was not worth the headache and trouble.