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The recording does not appear to me after the end...

alona
Newcomer
Newcomer

‎2021-08-23 02:29 AM

Write me Processing Recording ... for several hours ...

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1 REPLY 1

jdott16
Community Champion | Employee
Community Champion | Employee

‎2021-08-23 12:59 PM

Hello @alona 

If your recording is stuck processing, please submit a support ticket to Zoom so that an agent can push the recording to you. This is rare and happens from time to time in my experience. You can find out more on submitting a ticket here: https://support.zoom.us/hc/en-us/articles/201362003 I hope this helps!

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