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Problem with Audio

BobK
Newcomer
Newcomer

I use Zoom for online meetings with a university student.  A recent problem is with our audio connection.  The student can hear me fine, but I cannot hear him.  He uses Zoom inside the school with no problem.  Any ideas on how we can correct this problem?

Thanks

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @BobK! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.