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Meeting recording still processing after 8 hrs

asyahaikin
Newcomer
Newcomer

i recorded my meeting to the cloud as usual today and it still shows as processing after 8 hours. I have paid account.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @asyahaikin,

 

Please submit a Support Ticket to Zoom Staff with the details of your meeting:

Support Ticket: https://support.zoom.us/hc/en-us/requests/new

 

Volunteers here in the Zoom Community do not have access to your account or meeting details, but the Zoom Staff will be able to assist you. 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !