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Lost cloud recording

Gribskov
Newcomer
Newcomer

Hi

I had a couple of cloud recordings.

I canceled my subscription and now I can no longer access them.

 

Does anyone now if I will have access to them again, if I start the subscription again?

 

Thanks

1 REPLY 1

VA
Community Moderator | Employee
Community Moderator | Employee

Hi @Gribskov and welcome to the Zoom Community! I'm so sorry you haven't yet received a response to your question. Yes, if you reactivate your subscription, then you will have access to your cloud recordings again. 


Virginia
Zoom Community Team
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