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Lost cloud recording

Gribskov
Newcomer
Newcomer

‎2021-10-30 12:47 PM

Hi

I had a couple of cloud recordings.

I canceled my subscription and now I can no longer access them.

 

Does anyone now if I will have access to them again, if I start the subscription again?

 

Thanks

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1 REPLY 1

VA
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-11 08:57 AM

Hi @Gribskov and welcome to the Zoom Community! I'm so sorry you haven't yet received a response to your question. Yes, if you reactivate your subscription, then you will have access to your cloud recordings again. 


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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