cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Local Recording isn't there

LaVonne
Newcomer
Newcomer

Please help, I recorded my meeting to be delivered to my computer as usual. My computer froze and I had to shut it down, only to discover my recording was lost! I can't get through to support. Was on hold for 45 min. and still nothing. How can I retrieve it? In my time machine I can see it there but it will not open. 

1 REPLY 1

RobertS
Contributor I
Contributor I

It shouldn't be completely lost. Try the steps below to manually convert the files:

  1. Sign in to the Zoom desktop client.
  2. Click the Meetings tab.
  3. Click the Recorded tab.
  4. Select the meeting topic with the local recording.
  5. Click Convert.
Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com